Lyman, South Carolina, United States
Thank you for your consideration in employment. I am in avid pursuit of continuous improvement through training, learning from mentors and peers, and reading. I have a Business degree and have held management roles in the automotive and fitness industry. In a pursuit of a new career, I have obtained the CompTIA A+ certification to start anew as an IT professional. Gaining the understanding of computer hardware, software, peripheral components, and operating systems, I want to utilize this new knowledge to help others and find new paths that can lead to new career opportunities, certifications, and skills. Management and teamwork has taught me to think critically to solve problems, value confidentiality and loyalty, and work with integrity, morals, and ethics. Years of experience has also taught me patience, the ability to actively listen, and effectively deal with conflict.
- Minority owner/employee of a honey importing company. - Researching sourcing, contractors, and logistics information to import honey from Greece to America. - Conducting Zoom meetings and conference calls with honey producers, shippers, and government agencies. - Negotiating pricing of product (honey), glassware, storage, and multimodal shipping. - Market research on product including government regulations, pricing, performance, and health. - Record keeping for data and expenses. - Project ended due to lack of funding.
Oversee daily operations at the gym. Daily interactions with members, signing members up, answering questions, resolving member issues. Fixing machines, ordering parts, coordinating repairs, ordering new equipment, daily maintenance of machines. Cleaning routines, contracting cleaning company for daily cleaning. Reconciling cash drawer, ordering supplements, creating relationships with supplement companies, selling supplements, maintaining inventory levels. Hiring new crew members, training new crew members, creating work schedules, covering schedules if unable to cover. Monitoring camera systems, monitoring check in systems, enforcing rules and regs for members and non members,
File creation, electronic faxing, archiving, and retrieval of Adverse Events for clinical trials. Updating and maintaining records of AE cases. Creating letters to be sent to Healthcare Professionals and Consumers to obtain updated information. collaboration with multiple disciplines to obtain and update records of trials to continue or discontinue reporting to Ethics Committees/Institutional Review Boards as per FDA regulations. Generating reports within internal ERP's to support Regulatory Reporting activities.
Submitting Adverse Event reporting to corresponding Investigative Bureaus and Health Authorities. Data entry, database maintenance, archiving records. Organizing and analysis of data to provide accurate reporting and respecting state and federal laws.
Service liaison between dealership and customer and dealership and manufacturer. Interpret customer concerns, convey vehicle services as to technician findings and services due by time/mileage to customers, and communicate with customers about length of service and pick up times. Ordering parts to assure timely repairs. Setting future appointment dates for regular service and for new car courtesy check ups. Fielding phone calls and customer service to keep escalated issues to a minimum. Maintaining CSI scores to boost customer relationships and improve dealer reputation.
Liaison between dealership and guest. Checking in guests, interpreting guest concerns to technicians, selling preventative maintenance and recommended services based on mileage, age of vehicles, and diagnostic testing, working with warranty companies to process claims, managing incoming and out going guests and vehicles to minimize vehicle service days, collaborating with sales and parts to ensure payment, sublet services, and timely repair, time management and constant communication between gusts and management, and checking out guests and payment processing.