Paris, Île-de-France, France
• Welcomed and assisted a high-end clientele, ensuring a refined and seamless guest experience in line with the venue’s positioning
• Drafted press releases and press kits for luxury hospitality and lifestyle clients, including Cheval Blanc Paris, Orient Express, COMO, and 1 Place Vendôme • Managed media relations, including journalist outreach, targeted mailings, and follow-ups • Organized press events and coordinated press trips • Conducted media monitoring and analysis, tracking press coverage across specialized and mainstream media
• Managed digital communication across Instagram, TikTok, and LinkedIn • Created visual and editorial content (photos, stories, reels, newsletters) • Prepared and coordinated photoshoots, including moodboards and production follow-up • Contributed to the artistic direction of the website • Supported client relations in the showroom, representing and conveying the values of luxury houses such as Hermès, Chanel, and Louis Vuitton
• Provided guest reception for prestigious events and luxury brands (Dior, Louis Vuitton, Roland-Garros), including guest check-in, cloakroom management, orientation, and microphone handovers
• Welcomed an international high-end clientele, ensuring a refined, attentive, and personalized guest experience in line with luxury hospitality standards • Supported front desk operations, including check-in and check-out procedures, guest request follow-up, and daily coordination with internal teams