France
A l'écoute, sérieuse, responsable et appliquée, je suis passionnée par tout ce qui touche aux voyages et à la découverte de nouvelles cultures et personnes. Je suis déterminée, ouverte d'esprit et toujours prête à affronter n'importe quelle situation. De plus, j'aime me rendre utile dans le but de faire plaisir aux autres, je recherche donc un métier qui prône le contact social, les échanges humains à l'international et le dynamisme. C'est pourquoi j'ai décidé d'étudier l'hôtellerie et la restauration pour, plus tard pouvoir travailler dans les secteurs de l'hospitalité et du tourisme.
Opening of Le Grand Véfour - Implementation and optimization of reception procedures and reservation standards - Management and coordination of reservations via phone, email, and online platforms - Supervision of internal communication and team coordination during service - Ensuring a seamless and high-quality customer experience in line with the establishment’s standards
Worked with both IMEAT Development & Openings Teams - Conducted market research and financial analysis - Developed compelling business proposals (∼5 proposals/month) - Supported the openings of projects across both F&B and hotel segments, by preparing Pre-Opening Budgets, OS&E Listings, Contracts with key consultants, Budget and Timing Follow-ups
Completed a Student Business Project (SBP) as a consultant, providing strategic advice for the repositioning and rebranding of an asset in Morocco.
Opening Made in Catherine Hotel (19 rooms and 1 F&B outlet) - Supported the construction follow up and business implementation (Mews PMS & Bizzon POS) - Assisted the launch of both the hotel and F&B, including concept creation, SOP’s development, recruitment, stock and suppliers’ management - Redesigned website, managed social media and launch events
- On-campus communication. - Contributed to a Christmas entertainment project.