Hong Kong SAR
-Developed annual business plan and sales strategy (specifically based on historical data, market trends, competitive activity, promotional strategy and sales effort) for the regional market that ensures attainment of company sales goal of RMB10M for each branch. -Managed the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets. -Leaded the purchase of 30,000 pieces of mink skins at seasonal fur auctions in Copenhagen Denmark for garment production. -Maintained contacts with suppliers and other retailers to obtain up-to-date market information. -Conducted orientation, recruitment, job training, and daily briefing to manage sales team in execution of daily tasks.
- Forecast seasonal levels of demand for inventory management to maximize business efficiency. - Assist store manager to formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; and authorizing clearance sales - Support on planning and execution process of retail event, e.g. Pre-Season Fashion Show, Charity Auction Party operated with BMW and Shangri-La Hotel. - Provide exceptional customer service including resolving difficult level of customer complaints and ensuring entire sales team also provide the same level of service.
- Reviewed financial statements of over 100 residents to obtain data for financial analysis. - Developed, maintained, and analyzed budget, preparing periodic reports that compared budgeted to actual. - Verified assets and liabilities by comparing and analyzing items and collateral to documentation.
- Cooperated with Yale University to conduct 100 surveys about new immigrants living changes. - Conducted over 300 phone interviews, analyzed and interpreted data to identify patterns and solutions, including surveys and focus group transcripts.