Singapore
*7 years of experience in product management. Familiar with product lifecycle at all scale, from 0 to 1 to 100. Interested in - Growth, social, AI, tools, OTA. *Entrepreneurial, self-driven executor who has proven excellent track record. A fast learner, problem solver, adaptive to new environments.
Growth and retention
Tiger Fintech is a leading online stock broker focusing on US&HK securities trading, with eight subsidiaries and 300 employees globally. Witnessed the company growth from Series A fund raising to Series C. 1. [Product development & Project management]: Launched Tiger web & mobile trading applications, created the apps from scratch. Engaged closely with a team of UX designers and engineers. Led the full development lifecycle. 2. [Strategic planning]: Independently researched and presented market outlook of overseas brokerage services to management team. Quickly rolled out overseas trading app within one month after governance policy crisis in 2016. 3. [Innovation program]: Pioneered the design of Tiger AI assistant. Engaged users with customized news, articles, and stock activities. Improved daily active users by 10%. 4. [Problem solving]: Figured out the root cause of a massive overseas server breakdown. Effectively communicated with US regulatory authority and resolved the emergency within one day. Mitigated company potential risk to minimal level. 5. [Learning]: Enhanced trading experience by introducing more order types and trading product into the app. Learnt and collaborated with engineers to implement risk management module. 6. [Growth hacking]: Increased average usage time by 20% after introducing a comprehensive portfolio analysis module. Redesigned sales promotion landing page and boosted sales channel account opening by 60%.
1. Led and inspired an agile team of engineer, data scientist and sales specialists to deliver a comprehensive solution to ecommerce sizing problem. 2. Designed prototype of early stage product, drove the overall company plan and go-to-market strategy.
1. Monitored and enhanced SEA operations hub service level by 30%. 2. Collaborated with global teams to implement FXMM exceptional payment report. 3. Conducted Nostro cashflow and liquidity analysis of European branches. 4. Participated in SCB mobile wallet project DASH, accelerated the account opening process by 50%.