Chizoba Okoye

AI Automation Specialist | I help you automate workflows with Make.com, Zapier & Airtable | AI Prompt Engineering Expert | CRM & API Integration | Business Process Automation | Remote No-Code Consultant

Abuja, Federal Capital Territory, Nigeria

About

I've seen businesses burn $50K automating workflows that cost less to just hire for. I spent ten years in aviation security compliance at the Federal Airports Authority of Nigeria (FAAN). In that world, you don't get to iterate on safety protocols after something goes wrong. You design systems that account for human error, equipment failure, and edge cases before anyone's life depends on them. That's the lens I bring to workflow automation. In 2020, I started building automation systems for international companies. I use Make.com, Zapier, Airtable, GoHighLevel, and API integration to design these systems. I combine that with AI prompt engineering across ChatGPT, Claude, and Gemini Pro when workflows need to make contextual decisions. What I've built: → 40% reduction in manual workload for clients by eliminating redundant data entry across CRM systems (HubSpot, Salesforce, Microsoft Dynamics) and project platforms (Monday.com, ClickUp, Asana) → 30% lift in qualified leads for a logistics company by automating their entire sales workflow from first touch to closed deal → 35% faster compliance documentation for an aviation organization using workflow automation and Python scripting → AI-generated training content (Synthesia, Pictory, Runway) that cut video production time from weeks to days I'm certified in AI Security & Governance (Securiti, 2028) and Generative AI Specialist & Prompt Engineering (DEXA, 2025). I also work with cloud infrastructure (Azure, GCP) and DevOps tools (Docker, Kubernetes, Terraform, CI/CD pipelines) when no-code automation hits its limits. Through Expert Automation, I build business process automation and CRM integration systems for remote international teams in SaaS, consulting, and digital innovation. Currently available for full-time or part-time roles as an AI Automation Specialist, Workflow Automation Consultant, or Business Process Automation Expert. If you need systems that don't break when you scale, let's talk. Email me: [email protected]

Experience

  • Co-founder & Automation Trainer at TekHands Automation Community
    Apr 2026 - Present · 4 mos

    Helping beginners transition into tech through hands-on training in CRM systems, AI tools, content creation, and no-code automation. * Delivered live training on Monday.com, Airtable, Zapier, Make.com, and n8n * Trained students on AI tools for content creation and productivity * Built practical automation projects and student learning resources * Provided mentorship, onboarding, and post-training support

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    • AI Content Creator | Aviation Security | AI Tools & Content Automation
      Jun 2025 - Present · 1 yr 2 mos

      Creating educational and AI-powered digital content focused on aviation security, technology awareness, and modern content workflows. * AI content creation for aviation and security-related topics * Research, scripting, and digital storytelling using AI tools * Content workflow optimization using automation and productivity platforms * Educational content development for social media and digital audiences * AI-assisted branding, writing, and creative production

    • CRM & Automation Specialist | AI Tools | Monday.com | Airtable | Zapier | Notion
      Mar 2025 - Present · 1 yr 5 mos

      Building automated workflows and AI-powered systems that improve productivity, operations, and business processes. * Workflow automation using Make.com, Zapier, and n8n * CRM management with Monday.com, Airtable, and Notion * AI content creation and productivity systems * Business process automation and operational support * Remote freelance support for startups, teams, and digital businesses

  • Aviation Security Officer | Standards & Compliance at Aviation
    Aug 2021 - Present · 5 yrs

    Support aviation security compliance and operational monitoring activities * Assist with security inspections, documentation, and regulatory procedures * Ensure adherence to airport security standards and operational guidelines * Collaborate with security and operations teams within a regulated environment * Maintain compliance records and support safety-focused operational processes

  • Administrator/Business Development Manager at Box-1 Logistics Ltd
    Oct 2020 - 2021 · 4 mos

    • Achieved a 20% increase in annual revenue through the successful acquisition of key accounts and the expansion of service offerings to existing clients. • Developed and executed a client retention strategy resulting in a 15% increase in client satisfaction scores. • Implemented a targeted marketing campaign that resulted in a 30% increase in inbound leads and contributed to the successful conversion of prospects into long-term clients. • Streamlined the sales process by implementing automation tools and best practices, resulting in a 20% increase in sales efficiency and a 10% reduction in turnaround time for closing deals. • Managed and maintained accurate records of sales activities, client interactions, and revenue forecasts using CRM systems and other sales tools.

  • Administrator/Business Manager at The Glam Events Company
    Sep 2016 - Sep 2020 · 4 yrs 1 mo

    • Implemented new administrative procedures resulting in a 20% increase in operational efficiency within the first quarter, as evidenced by streamlined workflows and reduced turnaround times. • Led a team in negotiating vendor contracts, resulting in a cost savings of 15% on office supplies and services, contributing to improved financial performance and budget adherence. • Established and maintained positive relationships with key stakeholders, resulting in increased client satisfaction scores by 15% and enhanced collaboration across departments. • Coordinated with cross-functional teams to support project management initiatives, facilitate communication, and ensure alignment with company objectives and timelines.