United Arab Emirates
• Strategy: Creating and executing profitability strategies laid out with the Partners and Board of directors. Setting & monitoring KPI’s for production and sales to ensure 10% growth of top line year on year. • New Product Development: Spearheading the research and development team to introduce a new line of 22 karat handmade jewelry. Recruited a specialized production team by implementing a new cost model strategy linking it to direct sales. • Stakeholder Management: Hosting weekly meetings to assess market feedback, review product quality and monitor progress on KPIs. Conducting GAP analysis to minimize variance between forecasts and actuals • Production Efficiency: Formulating and implementing an End of Day report (EOD) which charts the production gold-loss data of every production unit in the cycle. The EOD report is a concise and accurate representation of the efficiency levels of production being maintained. Monitoring production strategy to bring production gold-loss to an all-time low. • Forecasting: Forecasting demand and market performance based on historical sales cycles which are affected by seasonality and commodity price. Exploring the market for new business ventures and tie ups by participating in Gold and Jewelry Exhibitions in the Indian Subcontinent.
• Leading operations overall by managing procurement, logistics, finance and supervising packaging. • Currently procuring packaging and food from suppliers, by studying quotations and buying at the most competitive rates. • Weekly update on sales and COGS sheet, implementing strategies to achieve minimum 50% gross profit per week. • Maintaining the company’s financial records on Quickbooks online, while providing weekly and monthly reports to the CEO and Chief Accountant. • Training and supervising delivery drivers for customer service, presentation and timeliness. • Building driver delivery routes with customer information on WorkWave (Automated routing Software). Ensuring 100% deliveries are completed and 98% deliveries are made on time. • Working closely with the CEO to plan and execute efficient and sustainable growth strategies.
• Constructed a database of potential clients based on the industry and company size. • Kept customer profiles and contact details up to date. • Call potential clients and explain the services and solutions the company is offering. • Generate leads for the marketing manager and sales team. • Formulated daily reports for the marketing manager and weekly reports for the general manager.
• Call potential clients and convert them into active clients. • Identifying new business opportunities and creating a sales strategy to reach new partners and clients. • Build, develop, and maintain an accurate sales pipeline. • Educating clients to understand the concept of margin trading. • Guiding prospective clients through the account opening process. • Oversee the creation and provision of appropriate sales & marketing communications and literature to partners and potential customers.
• Follow up with clients on payments to be received by calls and mails. • Preparing SOA and other documents for restaurants and transmitting them. • Coordinating with the sales and operations team regarding discrepancies with clients. • Monthly invoicing process, preparing and transmitting them. • Reconciling differences in our records and customer payments. • Assisted in preparing receivables and collections reports.