Selangor, Malaysia
Experienced professional with well-rounded understanding of developing new businesses & services across international borders in the Testing, Inspection, Certification (TIC) and Consultancy industry, responsible for leading the geography, and expanding and building new opportunities across the region. through a wealth of experience and network. Skilled in building and implementing business strategies, people management, experienced in financial performance (P&L), business process, business planning, analytical skills & international business.
Lead, manage and direct implementation of business strategy, financial performance and operational compliance. Responsible for business development in corporate training as well as consultancy of management systems leading to certification of national and international standards, such as ISO 9001 Quality Management System ISO 14001 Environmental Management System Hazard Analysis & Critical Control Point (HACCP) ISO 22000 & FSSC 22000 Food Safety Management System ISO/IEC 20000 IT Service Management System ISO/IEC 27001 Information Security Management System ISO 37001 Anti Bribery Management System ISO 13485 Medical Devices Quality Management System ISO/TS 16949 Automotive Industry Quality Management System ISO 50001 Energy Management System ISO 45001 Occupational Health and Safety Management System British Retail Consortium Global Standard (BRC) Good Manufacturing Practices (GMP) Good Distribution Practice for Medical Devices (GDPMD) Malaysian Sustainable Palm Oil (MSPO) Roundtable on Sustainable Palm Oil (RSPO) GlobalG.A.P. (Good Agricultural Practice) Best Aquaculture Practice (BAP) Environmental, Social and Governance (ESG) Also providing Customized and 2nd Party Food Safety Assessments Social Ethics Assessments Supply Chain Integrity Assessments Successfully managed more than 150 food safety supply chain assessments for Retail Brands Established 5 new collaborations towards new businesses in Medical and Food-based Industry
Developed and secured new and premium business products related to wood, agriculture, telecommunications, energy Supported plans to identify and equip Auditors for new products and markets Implemented medical devices sales and marketing program to capture first contract in Malaysia Expanded team members by 100% Developed competent senior sales with average 30% closing ratio Grew sales by double digit percentage (10-15) annually Met targets set annually Key Account Manager (since Feb 2011) Won more than 40 Key Accounts from across industries, e.g. construction, fine jewellery, food, retail, logistics, gas, etc.
Conducted more than 50 independent third party for ISO 9001 and second party assessments for social and ethics Ensure accreditation rules compliance according to ISO 17021
Responsible for increasing business by 30% and new product development
Conducted more than 20 independent third party audits for ISO 9001
As an experienced Management Representative who led achievements of ISO 9001 & SA 8000 Certifications. Responsible for effective implementation and continuous improvement of management systems.