Australia
-Learned how to manage and maintain an IT support ticketing system, ensuring support requests were tracked and resolved efficiently. -Gained experience in employee onboarding and offboarding processes, including user account creation, access provisioning, and equipment allocation and retrieval. -Learned to troubleshoot Windows 11 operating system issues, Microsoft Teams collaboration tools, and Outlook email client problems. -Support remote users using remote access tools.
- Meet and greet all visitors to the office, ensuring they have registered in the login system and are well informed of relevant procedures while on office premises Manage and direct all incoming telephone calls through the Reception call queues - Attend to the sorting and distribution of all incoming/outgoing mail and couriers. Management of all records and archiving requirements - Provide support with all facilities and Health & Safety-related requirements - Provide general administrative and processing support to the wider business Be responsible for security pass management, ordering and maintaining stationery and office supplies. -Support the maintenance of a safe and professional work environment. - Assist in facilitating employee engagement initiatives, which can include events, catering etc.
-Independently perform a variety of administrative tasks within the physiotherapy clinic to ensure smooth daily operations. -Update pricing, appointment details, and patient information using Best Practice (the clinic’s medical booking and management system). -Create, manage, and maintain Excel and Word documents, performing regular data entry tasks for patient records, schedules, and clinic documentation. -Verify patient insurance details, ensuring records are up-to-date, and accurately process billing to ensure proper insurance claims are filed and payments are received. -Assist with general office duties, contributing to a flawless and efficient environment for both staff and patients.
- Ability to work cohesively as part of a team and build relationships -Work under pressure at events with 300+ guests -Responsible for assisting with event or dining area cleaning to verify that safety regulations are followed -Maintain cleanliness of equipment, utensils, and work areas -Guide and motivate fellow team members to complete the task that has been assigned
-Solving IT technical issues within the office, providing support to colleagues and ensuring smooth and uninterrupted daily operations. -Managed payroll for over 20 employees using Xero, ensuring accurate tracking of employee working hours. -Assisted in the preparation of client contracts, including drafting, reviewing, and organizing necessary documentation. -Maintained daily office operations, including greeting clients, answering inquiries, and efficiently taking and transferring incoming calls to the appropriate departments or individuals.
-Diagnosing mechanical problems and assessing vehicle stability concerns. -Offering recommendations and reporting any hazardous risks detected in customers' vehicles. -Serving as an advisor by providing insightful guidance on vehicle repairs and maintenance. -Performing high-quality services and repairs following factory guidelines and procedures. -Conducting test drives to ensure vehicles operate safely and correctly. -Building and maintaining strong relationships with both internal and external stakeholders, as well as customers.