Brampton, Ontario, Canada
Hi there! I’m a Medical Administrative Assistant with a passion for providing smooth, supportive, and patient-focused care behind the scenes. I am skilled in Accuro EMR, front-desk operations, appointment scheduling, OHIP billing, and insurance verification. I bring a calm, organized, and professional approach to fast-paced clinic environments. With a strong understanding of PHIPA compliance, record management, and multitasking, I’m committed to helping clinics run efficiently while making every patient feel welcome and cared for.
Assisted physicians with patient intake, including recording vitals (BP, temperature, height, weight). • Operated OSCAR EMR for patient charting, visit documentation, and record updates. • Prepared and sanitized examination rooms to meet clinic standards. • Supported front desk operations, including patient check-in, scheduling, and inquiries. • Maintained accurate filing of lab reports, referrals, and patient documentation.
• Assisted physicians with patient intake, including recording vitals (BP, temperature, height, weight). • Operated OSCAR EMR for patient charting, visit documentation, and record updates. • Prepared and sanitized examination rooms to meet clinic standards. • Supported front desk operations, including patient check-in, scheduling, and inquiries. • Maintained accurate filing of lab reports, referrals, and patient documentation.
Operated the Transport Management System (TMS) to track and manage hundreds of daily shipments accurately. Coached and led a team of 6 package handlers, enhancing team performance and ensuring strict adherence to safety and operational standards. Managed shipment prioritization and optimized load balancing to meet demanding delivery deadlines consistently. Provided direct customer support and facilitated team communication, contributing to improved service reliability. Ensured the operational readiness of the front area, including comprehensive stocking and cleanliness standards.
Checked in and supported 100+ patients/day in a fast-paced clinic. Verified OHIP and processed private billing with strong accuracy. Managed multi-line phone calls, appointment scheduling, and Checked in and supported 100+ patients/day in a fast-paced clinic. Verified OHIP and processed private billing with strong accuracy. Managed multi-line phone calls, appointment scheduling, and front desk operations. Updated patient charts in Accuro EMR including vitals and demographics. Assisted physicians with vitals intake (BP, Temp, Ht/Wt) and organized lab results. front desk operations. Updated patient charts in Accuro EMR including vitals and demographics. Assisted physicians with vitals intake (BP, Temp, Ht/Wt) and organized lab results.
Managed front desk operations, effectively greeting and directing over 100 daily visitors while strictly upholding confidentiality protocols. Streamlined appointment scheduling processes and provided dedicated administrative support to student advisors, improving service delivery. Handled a high volume of email and phone inquiries, resolving issues promptly and ensuring accurate information delivery. Performed meticulous data entry for academic records and maintained comprehensive, organized physical and digital filing systems. Supported the administrative team by preparing documentation and ensuring 100% compliance with PHIPA regulations.