Cheryl Eckhardt, RPR

Retail Talent Acquisition Manager | High-Volume Retail Hiring Leader | Talent Acquisition Strategy | Recruitment Operations | Team Leadership | Workforce Planning

Calgary, Alberta, Canada

About

Experienced Recruitment Specialist and Human Resources Generalist with profound knowledge and focused goal on achieving excellence in Recruitment, Performance Management, HR Policies, Organizational Leadership, Compensation & Benefits, Training & Development, Employee Counselling and Employee Engagement.

Experience

  • High Tide Inc. (Hybrid)
    • Retail Talent Acquisition Manager
      Jan 2026 - Present · 6 mos

      Leads retail talent acquisition strategy and execution across multiple High Tide entities, partnering with HR and retail leadership to deliver scalable hiring solutions in a high-volume, multi-province environment. Responsible for driving full-cycle recruitment operations while leading and developing the recruitment team to ensure strong performance, operational efficiency, and a consistent candidate experience. Key responsibilities include: * Lead and develop the recruitment team, building capability, engagement, and delivery excellence across hiring and onboarding functions * Oversee end-to-end high-volume retail recruitment including sourcing, screening, interviewing, offers, and onboarding * Partner with retail leadership to forecast hiring needs and align recruitment strategies with business growth and store expansion * Track and report on recruitment KPIs to ensure visibility, accountability, and continuous performance improvement * Optimize ATS processes, workforce tracking tools, and recruitment workflows while ensuring provincial compliance * Build proactive talent pipelines and strengthen sourcing strategies to support ongoing hiring demand * Drive employer branding across LinkedIn, Indeed, and other platforms to attract high-quality talent * Represent the organization at career fairs and community recruitment events while building external talent partnerships * Continuously improve recruitment processes, onboarding workflows, and overall talent acquisition frameworks Focused on building scalable, compliant, and high-performing recruitment strategies that support business growth and elevate the candidate and hiring manager experience.

    • Recruitment Lead
      Oct 2023 - Jan 2026 · 2 yrs 4 mos

      - Led full-cycle, high-volume recruitment across retail and warehouse operations in multiple provinces - Partnered with leadership teams to support workforce planning, hiring strategy, and new store openings - Managed recruitment operations including ATS optimization, onboarding, reporting, and process improvement - Developed recruitment SOPs, training materials, and hiring frameworks to improve efficiency and consistency - Provided leadership and guidance to recruitment and onboarding teams while ensuring compliance across multiple entities and provinces - Supported employer branding and candidate engagement initiatives through LinkedIn, Indeed, and other recruitment platforms

    • HR Recruiter
      May 2022 - Oct 2023 · 1 yr 6 mos

      • Build relationships with hiring managers and stakeholders. • Work closely with Recruitment manager on recruitment policy and process, SOP development and facilitate in familiarizing them to internal and external stakeholders and commit to continuous improvement. • Train new hires on the recruitment process and various trackers. • Ensure the hiring managers and all respective stakeholders are adhering to the recruitment and onboarding process. • Work on labour strategies in locations like – Lloydminster, Canmore, Thompson, Kanata etc. • Act as Brand Ambassador and ensure excellent candidate experience to attract top talent and candidate referrals. • Work with various provinces – AB, BC, ON, MB, SK, various legal entities.

  • HR Onboarding Administator at Graham
    Feb 2022 - May 2022 · 4 mos

  • Talent Acquisition - Onboarding Administrator at AECOM
    Jan 2021 - May 2022 · 1 yr 5 mos

  • HR Administrator at YMCA Calgary
    Sep 2018 - Oct 2020 · 2 yrs 2 mos

  • Volunteer at Centre for Newcomers
    Jun 2018 - Sep 2020 · 2 yrs 4 mos