Chau Phan

Data Analyst | Python, SQL, Tableau | Business + Marketing Analytics

Seattle, Washington, United States

About

Data-driven storyteller with a Master's in Data Analytics from Northeastern University and a Bachelor's in Business Analytics. I'm proficient in Python, R, SQL, Tableau, and Excel, and I'm adept at extracting meaningful insights from diverse datasets to inform strategic decisions. With a profound passion for uncovering the narratives hidden within data and using those insights to drive strategic decision-making, I have consistently sought opportunities to grow and challenge myself. I am seeking an internship/entry-level position to further my professional growth through hands-on experience in the areas of analytics, marketing, finance, operations, or management. I’m always looking to connect with like-minded creatives, data enthusiasts, and industry professionals. Let’s collaborate and bring meaningful stories to life!

Experience

  • Data Collector at Applause
    May 2026 - Present · 2 mos

    - Ensure data accuracy and integrity through quality control processes and established collection protocols - Operate specialized data capture equipment in field-based environments - Support AI training data pipelines through systematic data collection and validation workflows

  • Data Analytics Intern at LiftedViz
    Sep 2025 - Dec 2025 · 4 mos

    - Designed and deployed AI-driven recommendation system using Claude and ChatGPT APIs to analyze user behavior patterns and deliver personalized concert suggestions, improving discovery experience across a multi-sided platform connecting 50K+ fans, artists, and venues - Conducted stakeholder presentations and gathered requirements to iterate on data models and algorithm performance, translating business needs into technical specifications for platform expansion across international markets - Built end-to-end analytics pipeline using Python and API integrations through Replit to aggregate, process, and visualize concert data from multiple sources, enabling data-driven insights for venue-artist matching and user engagement optimization - Performed market analysis and A/B testing on recommendation algorithms to scale platform functionality internationally, leveraging data insights to adapt models for different regional music ecosystems and drive stakeholder approval for expansion

  • Tax Analyst Intern at Charlie Dang Income Tax
    Jan 2024 - Jun 2024 · 6 mos

    - Performed monthly bank and credit card reconciliations using QuickBooks, ensuring the integrity of financial data and supporting accurate month-end reporting and strategic business decision-making. - Assisted in preparing financial statements in Microsoft Excel, contributing to the timely and accurate completion of month-end and year-end closing processes. - Utilized TaxSlayerPro to input and analyze complex tax data, optimizing client tax returns while ensuring full compliance with federal and state tax regulations. - Supported small business clients by performing bookkeeping functions, including financial statement preparation, bank reconciliations, and sales tax and income tax filings.

  • Marketing Project Manager at The Kaffin Group
    May 2023 - Jun 2024 · 1 yr 2 mos

    - Designed and implemented data-driven marketing strategies across multiple social media platforms (e.g., Instagram, Facebook, TikTok), resulting in a 10% increase in website traffic driven by social media referrals, as measured via Google Analytics. - Managed end-to-end content creation, campaign planning, and digital marketing initiatives to increase brand engagement, reach, and customer acquisition. - Produced and delivered monthly performance reports to over 20 small business clients, ensuring timely communication of key insights, milestones, and deliverables. - Developed over 10 analytical dashboards and visualizations using Microsoft Excel and Python (Pandas, Matplotlib, Seaborn), supporting data-driven decision-making and uncovering key business trends through statistical analysis.

  • Store Manager at The Lash Supply
    May 2023 - Feb 2024 · 10 mos

    - Directed all store operations for the Seattle location, ensuring alignment with corporate standards from the Texas-based headquarters, while managing inventory control, sales performance, employee training, and customer satisfaction. - Leveraged Microsoft Excel to analyze daily and monthly sales data, identify key performance indicators (KPIs), and design targeted promotional campaigns, resulting in a 10% revenue increase and a 15% rise in customer foot traffic. - Developed and automated bi-weekly business performance reports, reducing reporting time by 25% and improving the accuracy and accessibility of operational insights. - Delivered exceptional customer service, maintaining a 4+ star rating across multiple platforms (Google, Yelp) and ensuring high levels of customer loyalty and retention.