Ho Chi Minh City, Vietnam
A Business Analyst with five years of experience, particularly in the banking sector. She combines her domain expertise and analyst skills to drive smarter financial decisions and streamline banking processes. Passionate about leveraging technology, especially APIs and micro services to optimize operations and enhance customer experiences. Throughout her career, she has focused on working with complex technical architectures, refining workflows, and implementing data-driven strategies. She thrives on diving into financial data, uncovering insights, and developing strategic solutions that deliver measurable value to stakeholders.
Domain: Scriptless mobile testing platform 🝔 Conduct detailed market analysis, benchmarking features against competitors to assist Product Maneger to manage product backlog and build the product roadmap 🝔 Analyze high-level requirements from Product Manager, transforming them into clear epics/user stories, ensuring alignment with product strategy 🝔 Launch two high-impact features in response to customer requests, directly contributing to winning the first POC contracts and validating market need at an early stage of the product 🝔 Make feature-related decisions based on customer insights gathered from technical support, marketing, and sales teams 🝔 Some of my own features: - Accessibility assertion on native Android/iOS application - UI design validation by leveraging Figma integration - Expose an API to bypass OTP via phone number when running automation sessions
Domain: Supply Chain Management ▫️Supported Senior BA in preparing BRD and FRD, collaborating with offshore teams to ensure alignment with client feedbacks ▫️Prepared demo scripts for client meetings, ensuring clear communication of feature scope, delivery timeline and team capacity
▫️Assisted in tracking and controlling IT project costs, reducing unnecessary expenditures by 10% ▫️Collected and documented business demands for internal tools being used across multi departments