Liston, England, United Kingdom
Experienced People & Talent Director with a focus on global scale ups & AI. Background in Talent Management, Learning and Development, OD and Talent Acquisition, as well as pan-European HRBP/generalist experience. Adept at working globally in mid-sized and small, fast-growing and changing organisations, building very high calibre teams to deliver exceptional performance. Currently leading a global Talent function through transition to AI native, supported by a human-led, AI-accelerated philosophy. I have built, grown and managed people and talent functions for a range of companies from scale-up SME's to FTSE 100 UK and global organisations. My recent roles have included all aspects of People/HR strategy and responsibility, including building and managing all HR functional areas on a global basis and full responsibility for internal communications and engagement . Sector experience includes e-commerce, technology, professional services, retail/wholesale, logistics & supply chain, financial services, construction, manufacturing/engineering and media. Specialties: HR leadership, strategy & process definition, implementation and ongoing management. Internal/external client and supplier management. Internal communications and engagement. Executive search, talent management and recruitment strategy integration and implementation. Contract definition, negotiation & management. Training design and delivery. Commercial finance skills. Employment law. Employer brand development. e-recruitment policy & systems. Employee Relations, Reward & OD work. HRIS, including Workday implementations. Predictive Index (Behavioural profiling). LMS.
Uberall is an AI-first, multi-location marketing platform that enhances brand visibility and engagement making it easy for businesses to get found, be chosen and drive more sales in both traditional and AI-led SEO. Established in 2013 in Berlin, Germany, Uberall powers over 1.5 million locations globally for leading brands across various industries, including retail, hospitality, food & beverage and automotive. I have built and lead a high performing HR Talent team covering L&D, TA, Analytics, Performance Management and AI, supporting Uberallers and our business across 30+ countries. We have delivered new, AI-enabled processes and systems, high quality P&C data and analytics and immediate impact Leadership development, all to enable and support profitable business growth and market leadership in our segment.
Kaleyra is a formerly NYSE listed, CPaaS provider, now part of Tata Communications. It delivers a platform to enable companies to engage their customers with personalized messages, chatbots, programmable voice services and more. We built a truly global team spanning US, EMEA, India and APAC, having grown headcount from 320 to c.750 employees across 4 continents. I built and grew all aspects of Talent and the employee experience across the organisation virtually from scratch. This included full responsibility for Talent Acquisition, Learning & Development, Performance Management, Internal Communications, Reward, Retention, OD, Succession Planning and Strategic Workforce Planning. In addition, my role led on P&C Strategy definition, culture and EDI.
Vonage, now part of Ericsson, was a $1.1bn global leader in the cloud native, unified communications API market. Its heritage encompassed the capability of Nexmo, TokBox and New Voice Media, supporting a customer base that includes WhatsApp, AirBnB and Uber. Rebuilt and scaled up the TA function from both a people and process perspective, to support rapid growth of the business across a range of functions, including S/w Engineering, Product and Business Operations, hiring and leading a sizeable, globally-dispersed team. Proud to have built a team that delivered all 2020 hiring requirements to support a 1000 employee base, by the end of H1, well in advance of target. This was delivered in ultra-competitive tech markets, including London, San Francisco, Barcelona and Tel Aviv, with a very high bar set for talent. In addition, this was achieved while managing through the Covid-19 pandemic and seamlessly moving to full remote working, interviewing and on-boarding.
SG Interactive and NYX Gaming Group combined in January 2018 to form a new leader in online gaming and sports betting: SG Digital. SG Digital almost doubled in size in 18 months & grew to more than 1,750 individuals across the globe in 34 locations, driven by the creative talent of 7 game studios, 7 highly skilled technology development centres across the globe, expanding product technology and its proven robust sportsbook platform. During 2018, the global TA team successfully identified and brought in over 450 new associates, faciliated over 100 internal moves and delivered the first major European Graduate programme. This all in the context of acquisition by Scientific Games and subsequent integration, rebranding and relaunch.
NYX, which had previously bought Openbet, was itself acquired by Scientific Games in late 2017 to become SG Digital. Hired to build a global talent acquisition capability to support the merged NYX and OpenBet organisations in a period of very rapid growth. Grew and developed the structure, organisation and processes to support this and doubled productivity. Working with executive team to support 50% growth in global head count in 2018.