United Arab Emirates
12 Years of Experience in the Information Technology. Delivering top-level service is my specialty and drive through a diverse and fast-paced management environment. Throughout my career, I have accrued a multitude of skills including the cooperate technology management, social networking and content development. My solid experience in the Information technology field enables you to add a performance-driven professional to your team.
Encourages innovative ideas from the employees and implement them for the benefit of the company Develop strategies to boost sales and profits of the company and plan the future prospects of the company Supervises the progress of individual departments of the company and the overall progress of the company Successfully implementing company policy Developing Strategic plans Maintaining a dialogue between shareholders and the board of members Identify operational performance measures Building and maintaining an effective management team Encourages innovative ideas from the employees and implement them for the benefit of the company Assuming full accountability for the board for all company operations. Sets business goals and assigns targets to the employees and makes sure that the employees are providing productive results for the company. Creates initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximizes core strengths Creating Roadmaps
We do partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. They work to improve the structure and efficiency of IT systems in various organisations.
Maintaining good relationship with Users, Clients and Vendors. Exposed to various industry like Printing Press , Foods , Construction’s , Retail , Education and Real estate industry. Supported users at Dubai, Jebel Ali, Abu Dhabi ,Sharjah and World wide Offices Conducting meetings among vendors and implementing best solutions Enriching the knowledge of users to work in an efficient way. Taking responsibility to maintain a secure network Provide Training and consultancy to end users on IT aspects, Security & Infrastructure. Having a major role in efficient procurement of various Hardware & Software’s. Maintaining the servers and backup periodically. Playing an important role in setting up new infrastructure for new sites. Supporting & Configuring Blackberry Server and other phone devices Experience of managing various kinds of users since being deployed in multiple sites. Well versed with Recovery and data management software’s. Engaging in the team for Implementation & support of Phone Systems. Trouble shooting issues and resolving as per priority. Responsible for procurement and RMA procedure. Maintaining the company assets by labeling and keeping a proper Inventory Imaged computers and laptops using Symantec Ghost Cast Server 6 Performed installations and upgrades & patches in the servers
Trouble Shooting and Remote Support to all users in UAE. • Logging Calls and Attending them on a priority manner. • Monitoring Logs & Performing Data Backup. • Administration of Global User Ids, Exchange Servers & Web Servers. • Consultancy and Procurement for Laptops, Desktops and Servers. • Specialized skills with IBM, HP and various model Laptops and Desktops. • Specialized in Data Recovery, Data Backup & Imaging. • Involved in Mounting & Deployment of various model servers. • Worked On Nortel Networks Phones, Gantner & Perbit Systems. • Involved in the Black Berry Implementation & Upgrade Project • Adding/Deleting/Creating/Modifying User Account Information
Provide a multi-point site support to the user community in the Emirates Group for All IT issues. • Coordinate with IP addressing team & Network Operations to perform actions on routers and maintain various systems on the network with minimum system downtime. • Hands on experience with Compaq P4 Evo, Compaq Ipac and Dell computers. • Familiar with image building of XP, Demacs, Imuse and Ultra machines. • Installation of various models of memory, hardisks, and other peripherals. • Team player in the XP roll out project, involving NT to XP migration Support for workstations running several applications at various sites with various configurations. • Efficiently deployed XP project office development at various sites in the Emirates Group. • Hand Picked by Project Manager to support and migrate over 40 outlets of DNATA Agencies all over UAE. Education