Amsterdam, North Holland, Netherlands
Experienced Senior Business Analyst with a demonstrated history of working in the telecommunications industry. Skilled in Telco, Management, Business Development, Business Process Improvement, and Telecommunications. Strong research professional with a Bachelor’s Degree focused in Economics from Hogeschool van Amsterdam.
Leading the team engagement function as well as bid qualification for resource alloaction purposes. Acting as access product consultant to the market units, providing advice and guidance on the most cost effective access solution. Responsible for resource planning and reporting tools Communication and relationship building across the internal stakeholders Drive developments and improvements for processes, tools and systems Improve the bid win rate by providing competitive access pricing to meet customer and bid requirements. Manage the in-life customer contracts review requirement to achieve lower access costs, helping to retain business and increase the account profitability Provide expert advice on technical and commercial design for the access component of bids using direct supplier negotiation, managed risk, forward pricing and alternative technologies as appropriate Coordination of bid inputs: - Telco cost, optimisation and savings - Forward costing on future capabilities and technologies - Transition guidance - Resources where applicable - commercial assumptions, issues and risks - contractual flow up -down terms
Support the sales channels in winning business by optimising access design, procurement and pricing for strategic, high risk and complex bids from initial qualification through to implementation and in-life contract. Delivering cost savings by optimising design and implement best practice to optimize the access component on strategic and complex bids and existing contracts. Leading on margin improvement projects to drive the increase of the market units accounts profitability. Provide expert advice on technical and commercial design for the access component of bids using direct supplier negotiation, managed risk, forward pricing and alternative technologies as appropriate Ensure that all strategic bid work and achieved access cost reductions and margin creation are accurately reported to facilitate auditable contribution. Provide feedback on transactional pricing improvements for reporting to procurement to secure improvements in supply contracts. Apply commercial principles and business rules to ensure that specific urgent bids are priced competitively in advance of full design and price build. Training, coaching and managing of a team of 3 temporary assigned resources. Guidance, knowledge sharing and job specific training of team members. Created a standard for management reporting, as well as further developing a business cost model to enable risk assessments on access.
- To support the Account Manager in the production of customer documentation (presentations, proposals, offers, responses to call for tenders, etc). - To ensure that the right information is collected and administered in order to enable the delivery of sold services. - To prepare order forms and send to the customer for signature. To follow up and ensure the signed orders are returned promptly and act accordingly should any issues arise. - To produce offers/bids for a specific customer/customer group on request of the Account Manager for moves, additions and changes for customers under a frame agreement/contract. - Involvement in large non-standard bids for supporting purposes. - Developed internal and external templates for the benefit of customer status and financial reporting. - Created working procedures together with external customer to enable effective usage of the order and quotation abilities.
- The creation of an in depth market analysis of the energy market in Switzerland, Belgium, Luxembourg and Denmark. - Competitor analysis and supply chain analysis - Entry- and expansion strategy based on the above analysis
- Supporting role in setting up an Indirect Sales Channel, for sales via Dealers and (switchless) Resellers - Registering of order process/ General way of working. - Developing training packages and presentations as well as giving them - Sales support: - Developing offer templates - Creating and processing offers/bids and signed orders - Account Management