Charles Kelley

Xactimate Certified Trainer & Pricing Specialist at BELFOR Property Restoration

Waterford, Michigan, United States

About

Accomplished trainer/estimator/builder with more than 25 years of experience in generating multimillion dollar revenue growth, delivering exceptional outcomes on concurrent construction and renovation projects, and building and leading highly successful internal and external teams across multiple simultaneous projects. Generating stellar results on time and under budget through strategic planning, prioritization, process optimization, and issues resolution. Building profitable relationships with key clients, partners, and stakeholders. Maintaining rigorous compliance with industry and governmental regulations.

Experience

  • BELFOR Property Restoration (14 yrs 7 mos)
    • Xactimate Certified Trainer
      2014 - Present · 12 yrs 7 mos

      Affiliate Xactimate trainer training Belfor estimators in the use of Xactimate. Training Belfor project managers in all aspects of scheduling and running construction projects including using MS Project. Authoring training materials and books on the use of Xactimate used for training Belfor employees. Performing monthly pricing analysis across North America by monitoring price changes in 106 markets. Currently write monthly estimating newsletter which is distributed to all Belfor estimators in North America. Deployed as catastrophe estimator during Hurricane Mathew in Florida, Hurricane Harvey in Texas and Santa Rosa wildfires in California. Met with clients and insurance adjusters to sell jobs. Wrote Xactimate estimates for large mitigation and multi-million dollar reconstruction projects. Project managed jobs on short term basis during mitigation phase of projects.

    • Xactimate Certified Trainer & Pricing Specialist
      Sep 2012 - Present · 13 yrs 11 mos

    • Senior Estimator
      2012 - 2014 · 2 yrs

      Sold and managed restoration projects resulting from fire, water or vehicle damage. Estimated projects using Xactimate. Negotiated insurance settlements with adjusters on behalf of clients. Administrated projects from permit through selections and construction while managing a highly skilled team of professionals. Fostered business relationships with potential clients and lead sources. Formulated cost estimates and defined project strategies in response to client expectations. Tailored operating strategies to market conditions and company goals, including optimizing business processes to ensuring competitive positioning. Provided comprehensive business oversight, including human resource, financial, customer service, and operations management. • Annual sales and production in excess of $2,000,000.00.

  • Owner at DeMuyt & Kelley Custom Renovations, Inc.
    2003 - 2011 · 8 yrs

    Devised short-term and long-range business plans, including modifying business model as needed to accommodate industry conditions and client needs. Customized project strategies in response to client needs within the residential renovations industry. Developed cost estimates and project proposals. Delivered stellar results on time and within budget. Promoted performance excellence institution-wide through comprehensive workforce oversight, including the recruiting and supervision of subcontractors. Administered human resource and financial management procedures, from job scheduling and site management to payroll, benefits, and accounts processing. • Built organization from the ground-up, resulting in an average of $1.5M in annual sales; • Successfully pursued, retained, and grew lucrative renovation projects valued at up to $500,000. • Oversaw all stages of the project lifecycle, including securing ZBA permits and required materials.

  • Vice President of Construction at GITTLEMAN CONSTRUCTION, INC.
    1998 - 2003 · 5 yrs

    Promoted the short-term and long-range business strategies of renovation company specializing in large-scale custom additions. Drove continuous revenue growth through target outreach to prospective and existing clients, developing project proposals to secure new contracts and grow established accounts. Formulated cost estimates and defined project strategies in response to client expectations. Tailored operating strategies to market conditions and company goals, including optimizing business processes to ensuring competitive positioning. Provided comprehensive business oversight, including human resource, financial, customer service, and operations management. Administered accounts payable/receivable. • Produced more than $4.5M in annual revenue; • Boosted profitability from 22% to over 30% through process optimization, including implementing lean processes.

  • Owner at RESIDENTIAL BUILDING SERVICES, LLC
    1996 - 1998 · 2 yrs

    Formulated and advanced business model for highly successful consulting firm serving commercial clients within the residential construction industry. Promoted the short-term and long-range goals of client organizations, including serving as key contributor to the design, planning, and implementation of large-scale renovation projects. Optimized operating procedures across a ranges of business functions, including cost estimating, materials planning and purchasing, financial administration and cash flow oversight, and regulatory compliance, including ZBA submissions. • Drove the organizational profile and cultivated reputation for performance excellence, generating more than $90,000 annually in consulting fees.

  • Vice President of Operations at S.R. Jacobson Development Corp.
    1991 - 1996 · 5 yrs

    Provided comprehensive organizational oversight, including coordinating daily operation of purchasing department. Advanced ambitious business plans through the planning and implementation of large-scale custom residential construction projects. Identified and executed purchasing procedures to drive profitability while ensuring excellence in materials and workmanship. Optimized performance institution-wide through workforce oversight, including the supervision of project managers and the retention of subcontractors. Collaborated with sales and marketing experts to define targeted outreach strategies and secure, retain, and grow key accounts. Developed cost estimates and project proposals. • Galvanized client experience while driving revenue growth in high-volume organization generating more than $40M in annual sales; • Built exceptional corporate profile through marketing innovation, including partnering with subcontractors and suppliers to drive demand through a televised marketing campaign.