Columbia, Maryland, United States
Administrative Business Lead with a strong track record of progression through demonstrated leadership, influence, and results. Promoted from Administrative Business Partner, I am recognized for my inclusive leadership style, sound judgment, and ability to operate as a trusted partner to senior leaders and executive teams. I bring deep expertise in executive support, business operations, stakeholder engagement, and organizational effectiveness. Known for anticipating needs, adapting quickly in dynamic environments, and exercising professional agility, I consistently deliver high‑quality outcomes through discretion, collaboration, and strategic thinking. My experience spans multiple industries, supporting leaders across organizations including Fidelity, the Walton Investment Office, Year Up, Fannie Mae, and Children’s National Medical Center. I hold a Master’s degree in Education with a specialization in Adult Education, which informs my people‑centered, inclusive, and development‑focused approach.
• Manages daily scheduling, planning, and budget management for the Head, Managing Director US Government Affairs at BlackRock. • Provides strategic project development services to ensure efficient operations and successful outcomes. • Collaborates with cross-functional teams within and outside of the organization to streamline processes and enhance productivity. • Implements innovative solutions to optimize workflow and drive business growth for the team
Was Scheduling Manager to the Walton Investment Team (WIT) President, Chief Investment Officers (CIO) and five Managing Directors on a daily basis Planned, organized and scheduled domestic/international, complex travel arrangements, including air, hotel, and ground transportation, for the President and five Managing Directors (180+ travel days annually Manager of organizing, planning, and scheduling multi-city, VIP catering, décor, and event venue logistics for executive and all-staff team meetings/events using cost-effective savings resulting in a 40% savings in human resource capacity Initiated a WIT New Hire Onboarding timeline to align and streamline administrative details and follow-up for an engagement-focused 30-60-90-day onboarding experience Acted as account Manager for the departmental corporate credit card offering budgetary stewardship, practicing fiscal responsibility, and adhering to budgetary guidelines with a 20% decrease in expense reporting errors and implementing a deadline adherence for the President and five Managing Directors Had complete autonomy of composing general correspondence (e.g., internal business unit e-mails, external request for information, vendor/business inquiries) for departmental response to internal and external stakeholders Had the responsibility of the coordination, scheduling and management of efficient team meetings, team building events, international and local teleconference meetings, and video conference call request resulting in streamlining 90% of the team’s logistical details Was responsible for the management, confidentiality, time sensitivity, and frequent editing of team contact information spreadsheet, which includes emergency contact information and other business-related information Was the ambassador of cross-team collaboration within eco-system of Walton Enterprises (WEI) and WIT in multiple shared workspaces
• Lead and managed, on a daily basis, a Learning Community (LC) comprised of approximately 40 young adults, and approximately 10 professional skills coaches, with the ultimate mission of providing high quality service to the students in the LC as they prepare for corporate internships and careers in Year Up-related job fields • Managed successful, positive outcomes, with engaging and initiative-taking interventions, by maintaining 85% or > student retention during the Learning and Development (L&D) phase and no more than 10% or < attrition in the internship phase • Ensured student satisfaction with the Year Up Program by meeting with L&D students individually, completing coach and coachee weekly, one-on-one sessions, staying abreast of LC trends, challenges, and stagnant valleys, and relying on daily, open honest feedback from LC students, staff, and peers • Engaged with students post-graduation, along with program team members, to ensure a 75% positive outcomes four months after graduation • Managed, coached, directed five to six staff members who were part of the LC with the creation of weekly coaching prompts, evaluation writings, difficult conversations, and other development enriched processes • Created and led weekly meetings including agenda creation and material, for five to seven staff members wo were part of the LC • Solicited feedback and frequently coerced dialogue with staff members as it related to student retention, grades, behaviors, and other development processes • Served as a coach for a five to seven Year Up Baltimore Learning & Development students and interns • Participated in and facilitates weekly group sessions with students • Participated in learning community staff meetings and trainings • Coached, advised, & collaborated with students and interns on professional and personal concerns as well as challenges which arise during their learning and development and internship
Administrative Responsibilities included: Triaged ever-changing priorities in scheduling, daily routines, and work expectations including appointments, meetings, and engagements for the Executive Director Managed and drafts responses and direct communication from the Executive Director’s office to internal and external constituents Managed the flow of information for Executive Director such as conducting research for external meetings in the form of, bios, LinkedIn profiles, and/or company background searches Created and managed all Executive Director related expense reimbursements, invoice payment requests, and credit card allocations using Concur Managed all logistics for the semi-annual All Staff and Leadership retreats Board Governance Responsibilities included: Managed the Year Up National Capital Region (YUNCR) Advisory Board meetings and member engagement Facilitated and managed onboarding via New Board Member Orientation Managed all board related meetings and follow-ups Created and disseminated monthly board newsletter Development Responsibilites Managed existing donor relationships, specifically those involving the Executive Director, by arranging regularly scheduled calls, 121 meetings, and site-specific events such as dinners, speaking engagements, and other donor/site event engagements Provided 24–48-hour follow-ups including Thank You cards/letters/calls after site events/visits Worked with development team on annual/semi-annual site events such as, bi-annual graduation, Opportunity Breakfast, partnership fundraisers, and other development related events
Provided all scheduling of daily calendar priorities and changes of appointments, meetings, and educational trainings for the Chief Operating Officer; Managed all meeting logistics, including but not limited to, conference room reservations, catering, and material preparations; Provided responses and direct communication, via correspondence (i.e. memos, e-mails, and letters, responses to requests and inquiries); • Managed ever-changing priorities in scheduling, daily routines, and work expectations; Collaborated with HSC System entity executive leadership and executive assistants on scheduling meetings, event participation, and other priorities for the Chief Operating Officer; Acted as liaison between all HSC Home Care, LLC and HSC Health & Residential Services staff and Chief Operating Officer; Created and managed all expense reimbursements, invoice payment requests, and credit card allocations; Drafted, created, and managed meeting presentations for Chief Operating Officer’s board meetings, executive operations meetings, and all staff meetings; Managed in-house training, events, and meetings for HSC Home Care, LLC administrative staff; Arranged all external vendor and potential partnership meetings for Chief Operating Officer.