Charlene Olatunde

Director, Human Resources Business Partner | Strategic HR Leader | Transforming Organizations and Building High Performance Teams

Toronto, Ontario, Canada

About

Strategic and transformative HR leader with 15 years of experience in strategic HR management roles across global tech, telecommunications, media, airline and entertainment industry, as well as national and global conglomerates. Results driven and productivity focused, with a passion for delivering on organizational missions and people strategies by implementing innovative solutions and world class HR practices. Trusted thought-partner to executive leadership with a successful track record of building high performance teams for growing and scaling companies through focusing on strategic planning, leadership development, engagement, consultation and coaching, data and analytics to effectively enable decision making and positive business outcomes. Key areas of expertise include strategic HR planning, global expansion, organizational transformation, talent management, employee relations, labour relations, change management, M&A integration, performance management, total rewards and diversity, equity & inclusion.

Experience

  • Director HR Business Partner at Wealthsimple
    Feb 2025 - Present · 1 yr 5 mos

  • Shopify (Permanent Full-time · 4 yrs 10 mos)
    • Human Resources Director
      Jul 2023 - Jul 2024 · 1 yr 1 mo

      Developed and executed the strategy and roadmap for 15 professional disciplines across Shopify, ensuring integration within all HR processes - As an extension of the talent management team, owner of communications plan, triage and cyclical rollout plan for senior leadership, executives and HR business partners overseeing professional disciplines/crafts - Partnered closely with Talent Acquisition and Leadership Development leadership on all discipline-related programming and deliverables - Directed all business partners managing disciplines and crafts across Shopify, providing guidance, coaching, training and insights - Consulted with Talent Systems team on new and updated HR products and tools - Supported the integration of self-service features, technical improvements, and AI-powered tools into HR processes to boost efficiency

    • Shopify Ventures - HR Portfolio Consultant
      Jul 2023 - Jul 2024 · 1 yr 1 mo

      Exclusive HR consultant for the Shopify Ventures program - Provided HR consultation and coaching to founders at early and mid stage startups

    • Chief of Staff, Shopify Logistics
      Jan 2022 - Jul 2023 · 1 yr 7 mos

      Reporting to the CEO of Shopify Logistics, acted as a direct proxy for executive leadership, managing high-level escalations and external outreach - Oversaw operations for a team of 1,200 employees, driving performance reporting and ensuring operational excellence. - Led long-term planning and tracked OpEx/CapEx across key functions, including HR, engineering, marketing, and supply chain. - Collaborated cross-functionally with senior leadership to address strategic gaps and enhance business growth and talent density - Led prep for tier-1 partnerships and collaborated with government relations and PR team on communications, quarterly investors calls and major media initiatives for CEO

  • Board Member at Newcomer Women's Services
    May 2018 - Jun 2020 · 2 yrs 2 mos

  • Senior Manager, People & Culture at CNIB
    Mar 2017 - Oct 2019 · 2 yrs 8 mos

    Senior People leader and direct HR business partner supporting 60% of the CNIB and all national flagship programs. - Thought-partner and coach to Executive leadership on employee relations, talent management, labour relations, diversity programs, performance and total rewards. - Actively handled all investigations and cases of legal risk; successfully settled outstanding litigations - Disability and wellness administrator - Supported the company trifurcation into 3 entities with separate funding models.

  • Senior Manager, HR Business Partner: CBC News Network, CBCNews.ca, Newsgathering, Programming at CBC
    May 2016 - Mar 2017 · 11 mos

    Strategic business partner to executive leadership for the CBC News team, consulting on employee relations matters, org changes, diversity practices, performance and total rewards. - Revamped HR policies, talent management, internal movement and hiring strategies for the CBC News team. - Collective agreement administration and dispute resolution with the Canadian Media Guild.