Metro Manila
> Certified Internal Auditor by IIA United States. > Graduated Magna Cum Laude with a Bachelor of Science in Business Administration degree Major in Internal Auditing from Far Eastern University – Manila. Has almost 8 years of collective experience in various faces of Internal Audit Services. She has experience in conducting business process reviews and risk/controls assessments through the performance of walkthrough, design and implementation review and test of operating effectiveness. Charlene has an experience in the review and evaluation of internal controls for operational reporting. Internal audit experience focuses on internal controls that mitigate risks and related opportunities for internal control improvement through preparation of audit reports, findings and recommendations to clients. Currently working in CGI Philippines Inc. (CGI-PH) as an Internal Quality Auditor focused in the Project Management and Engagement Management of IT Projects and Services. It involves Compliance Audit with CGI Management Foundation, CPMF (Client Partnership Management Framework) standards aligned with ISO standards or specific countries’ local procedures as well as the best practices within the industry. From previous work, she also performed compliance and financial audit across Company-owned Stores of MGI Brands (Krispy Kreme, Jamba Juice, Yellow Cab, Max’s and Pancake House). Formed part of the Bids and Awards Representative for 2018 construction projects. Part of the team who reviewed the MGI-wide policy for Petty Cash Fund Guidelines. Reported significant audit findings which was considered in the decision making of closing their subsidiary Hotel.
Conduct Internal Quality Audit for IT projects/services within Finland, Poland and Baltics Clients. This activity includes the following: ⎯ Business Process Review on the assigned audit engagements ⎯ Review of Internal Controls implemented ⎯ Compliance Audit with ISO 9001, 27001, CGI Management Foundation and CPMF standards as well as the best practices within the industry. ⎯ Report Writing: Audit Results and Report ⎯ Discussion of Audit Findings and Provide Audit Recommendations ⎯ Train, assist and coach new & current auditors NOTABLE ACHIEVEMENT: • Big contributor on the process standardization and improvements of the Internal Quality Audit Process in Finland, Poland and Baltics Strategic Business Unit. • Awarded as most outstanding member within the first year in CGI. • Received various applauds, commendations, feedbacks from the Team Philippines, Audit Clients & Auditees in Finland, Poland, Baltcis Quality Business Partner.
Year 2020 • Reviewed store audit working papers for Krispy Kreme and Jamba Juice financial and operational audit • Part of the team to pioneer the remote audit for operational audit of operating stores Year 2019 • Reviewed compliance with the company’s policies and procedures for Payments & Payables processing for 2018 Construction Projects • Performed review of Warehouse & Logistics of Max’s Kitchen Inc – Paranaque Commissary. This includes a wide range of business process understanding and detailed risk identification and assessment of an end-to-end process. • Inventoried and reviewed the handling procedures, approval and recording of Gift Certificates distributed to stores and Birthday GCs issued to MGI employees • Perform financial and compliance operational audit for Max’s Kitchen and Yellow Cab Company Owned-Operating Stores NOTABLE ACHIEVEMENT: • Part of the team who reviewed the MGI-wide policy for Petty Cash Fund Guidelines Year 2018 • Performed operational and compliance audit for approving, safeguarding and recording of Petty Cash Funds, expenses and replenishment. • Reviewed compliance with the company’s policies and procedures for Bidding to Awarding process for 2017 Construction Projects (KK, PH, YC, MKI) • Formed part of the Bids and Awards Representative for 2018 construction projects. • Understood business process review and identified accompany-wide risks/controls assessment for the operational audit of Meranti Hotel. • Reviewed the Marketing process for New Product Development of MGI Head Office • Other functions: Petty Cash Custodian and Office Supplies In-Charge of the Internal Audit Department NOTABLE ACHIEVEMENTS: • Reported significant audit findings which was considered in the decision making of pursing the operations or closing the Meranti Hotel • Perform Adhoc Services (2018-2019) ⎯ Witness Supplier’s Accreditation (Non-Food) ⎯ Witness counting the Gift Certificates ⎯ Witness month-end and year-end inventory count in commissaries
• Business process review which included the performance of walkthroughs and testing of internal control activities on selected business process of a consumer industry. Internal audit for cash and inventory management through the conduct of walkthroughs and test of operating effectiveness. • Performed cash accountability review of the cashiers and determine if cash collected were properly accounted and deposited to the bank. Performed also review of cash receipts process and identify controls. • Performed walkthrough and testing of cash receipting process, identification of control gaps and recommendation of mitigating controls. • Performed walkthrough and testing of inventory receipting process, issuance to franchise and operated outlets, issuance of materials and supplies and by products and identification of control gaps and recommendation of mitigating controls. • Participated in the Enterprise Risk Management audit engagement
• Communicate with client about the audit requirements such as journal entries • Vouch purchases transactions, rent expenses, withholding tax liability • Vouch and audit loan and payment check cutoff • Confirmation of existence of leased paper documents • Excerpt from the Minutes of Meetings of Trust Committee and Board of Directors.