Singapore, Singapore
I’m a project manager with 7 years of experience driving end-to-end delivery across product development, business development, and cross-functional operations in fast-growing, ambiguous environments. I specialize in structuring complex initiatives, aligning stakeholders across functions, and translating strategy into executable plans that deliver measurable business outcomes. My experience spans games, toy manufacturing, e-commerce, and business development, working with teams across AMER, EMEA, SEA, and global markets. At Mighty Jaxx, I lead initiatives across the full product lifecycle — from concept and development through launch and commercialization — while partnering closely with product, engineering, operations, and business development teams. I’m trusted to take ownership of high-impact programs, navigate uncertainty, and drive execution at scale. Key highlights: - Led the relaunch of Mighty Jaxx’s premium brand, Premiumworked, achieving a 100% sell-through prior to public launch and establishing the brand’s long-term positioning and operating ethos. - Managed a cross-functional tech team to deliver a regionalization initiative on Shopify, enabling localized pricing, operations, and backend logistics across regions. - Transitioned the previous platform to custom Shopify storefronts, reducing reliance on third-party apps and lowering operational costs by 72%, while improving site stability and reliability. Currently leading the Business Development function as a newly established initiative, driving strategic collaborations and partnerships; on track to generate USD $1M in revenue while expanding brand presence into untapped markets. I’m particularly motivated by roles that require ownership, ambiguity management, and cross-functional leadership, and I’m actively exploring opportunities to drive impact at scale as a Project or Program Manager.
Lead and manage cross-functional product and business development teams, spanning e-commerce technology, marketing, and commercial partnerships, to deliver product and revenue initiatives end-to-end. Own execution cadence and delivery rhythm, running daily stand-ups and cross-team syncs to surface blockers early, manage dependencies, and maintain delivery momentum. Drive Agile methodologies, including sprint planning, backlog prioritization, retrospectives, and post-mortems to continuously improve team velocity, quality, and execution discipline. Own a roadmap execution and risk management, proactively identifying delivery risks, defining mitigation plans, and aligning trade-offs with product and business stakeholders, worth USD4-5M in revenue. Champion operational efficiency initiatives, improving processes, tooling, and cross-team workflows to increase reliability, scalability, and team effectiveness. Resulting in an increase of operational efficiency by 30%.
FINAL FANTASY BRAVE EXVIUS - Creating event list for tracking of operations plans alongside the road map content schedule - Delegate game designers tasks and manage their tasks progression via JIRA - Manage HQ localization team and coordinate localization requests between various teams in SG - Assisting production team with weekly content updates to game - Ensuring the integrity of localization text and resolving issues with text if needed - Providing solutions to help enable safer and quicker workflow within the production pipeline
- Facilitated maintenance and integrity of in-game text on a daily basis. Data handled was sensitive which required me to work with game designers/linguists for an accurate resolution. In addition, data moved fast as there were weekly content updates. - Took initiative to create a script that streamlines production workflow when interacting with Google sheets. - Participated in daily lead scrums to help better my understanding of situations so as to assist my supervisor in the best possible way and highlight areas that could be streamlined. - Helped manage the schedule of oncoming events and ensure event information was up to date.
- Assisted the Worldwide Customer Response team with data extraction of customer’s feedback on a daily basis. In addition, I was required to come up with a solution for automating the inventory and loaning of product samples. - Was appointed the lead programming task and created an inventory system software in C# to assist the team in their management of product samples.