South Porcupine, Ontario, Canada
Lead Medical Receptionist. Highest seniority. Answer/call/confirm patients. Book all diagnostic imaging tests. Referral coordinating. Dictating Operative notes. In charge of a database of 17,000 patients. Enter incoming ocular reports for Physician review. Obtaining full medical intakes. Ensure Dr. Oliver’s personal schedule is organized. Dealing with pharmacy who dispenses our eye injections – (orders/reconciliation). Working with insurances/pharmacy for coverages. Dealing with support programs vs. patients for coverage/use of drug.
Booking Cataract surgeries. Performing full Ophthalmic work ups on all patients. Obtaining full health history. Answer phones/Call patients. Maintaining Physician calendar and reminding of upcoming events/meetings. Minor OHIP billing. Pulling charts (NO EMR). Re-filing charts thereafter. Key Holder.
Working with: Chiropractors/Massage Therapists/Physical Therapists. Direct insurance billings and/or out of pocket dues. Answer/calling patient. Booking the requested follow ups. Key holder.
Booking surgery/ obtaining all information needed to proceed. Assisting 7 Surgeons. Professional knack to be able to assist them all differently. Sterilizing equipment in a fast, efficient and professional manner. Patient care: Eye drop instillation/Explaining after care. Ordering all OR Inventory needed. Key holder.