San Francisco Bay Area
Outcome-driven IT professional with 20+ years of experience in delivering data centric technology solutions across multiple channels and industries. Thrives on solving complex technical challenges. Great at understanding the business context, analyzing the problem qualitatively, identifying the best solutions and consistently on-target deliveries. I am passionate about using technology innovations to enhance people’s lives and streamline work processes with the power of data & information. I am always interested in learning new technology, picking up new skills and wearing multiple hats to get stuff done. I am versatile and adaptive in my approaches based on the situation and team culture. Previously worked as web/mobile/data engineer, business intelligence consultant, delivery project manager and technical product manager to solve various types of challenges successfully. Currently, I would like to focus my career as Technical Program Manager to help business to be successful in technical executions and cross-functional operations utilizing my accumulated experiences from the past years.
At Twelvelabs, we are building the world's most powerful video understanding AI platform. Try it out at https://www.twelvelabs.io/product/video-search
At Voxel, we are transforming workplace safety with Computer Vision AI. Learn more at: https://www.linkedin.com/company/
Program Manager on Strategic Initiatives - Define program charter, coordinate cross team, gather & analyze current state data (usage, billing, customer intel, competitive), generate insights, propose/recommend execution approaches, build progress monitoring & reporting and manage stakeholders expectations. - Key Initiatives: Cross Screen Marketing Measurement (multi-touch Attribution TV/Digital/Social); Publisher+Retailer+Brand data collaboration; Addressable Audiences (Addressability); 〰️〰️〰️〰️〰️〰️〰️〰️ 2020 - 2022 Program Manager on Key Strategic Account - Define program governance, manage day-to- day operation issue escalations, manage customer custom projects, be the client advocate for product enhancements, host weekly check in & monthly/quarterly client review sessions and support client renewal. 〰️〰️〰️〰️〰️〰️〰️〰️
Led a team of data engineers, BI analysts and data operation managers to deliver new advertising campaign performance and billing reporting solution on AWS stack from ground up. Successfully launch solution to 73 clients in IPG's UM and Initiative agencies within 1 year. - Work with various of data sources from 50+ AdTech/MarTech partners across display/search/social channels: DCM, Google Analytics, DoubleClickSearch, AdWords, Facebook/instagram, Twitter, Linkedin, Snapchat, BingAds, IAS, DoubleVerify, ExtremeReach, Nielsen DAR, ResearchNow, MediaOcean Prisma, Adobe Analytics... - Data Architect the solution: Design end to end ETL Workflow from input data requirements, data transformation and harmonization rules and output data schemas - Design continuous monitoring system for data quality control - Work with internal partner infrastructure/platform engineering teams to bring solutions to live. Provide data format & processing requirements. - Work with product managers, project managers, devops, data science team and customer service team for planning, requirements gathering and trouble shooting - Work in a rapid development agile environment: scrum/sprint - Team management: recruit and set up new development team; work with onshore/offshore teams across multiple regions; define standard implementation processes ——— Tech Stack: AWS S3, Athena, Quicksight, RS, Python, SQL, Tableau, Spark, Parquet, Glue
Manage programmatic campaigns tracking, billing and reporting products. Successfully rolled out programmatic campaign reporting & billing solutions to 31 Cadreon global markets. - Work with users: help users to implement and adopt to the product. Conduct user training for the product. Write user documentations and release notes. - Product Requirements: write requirements and user stories. Wireframe/Prototype solutions and lead client feedback cycles - Manage Roadmaps and work with engineering teams to deliver roadmap - Product Adaption tracking and feature prioritizations Tech stack: Datorama (Salesforce Marketing Cloud), SQL, Tableau, Salesforce, Adobe eSign
Funmobility is mobile marketing startup company that helps brands to create engaging mobile experiences with their customers. Customers can use pre-built templates to easily create mobile promotional pages for lead generation, customer survey, mobile coupon and royalty program signup. Then access analytics & performance reporting for content engagements and conversions. Clients include retailers, brands and quick service restaurants. My Role: Initially as tech led on the marketing portal that supports self-service on content creation & publishing and analytics reporting. Built from ground up and launch within months. Later transitioned to project manager/solution architect on client and partner engagements.
Developed various mobile related applications: wallpaper/ringtone purchase, mobile payment, image processing, mobile messaging app, mobile games