Petaling Jaya, Selangor, Malaysia
• Manage and support key independent pharmacy accounts including Watsons, BIG Pharmacy, CARiNG Pharmacy, and Sunway Multicare, maintaining strong working relationships and smooth day-to-day operations • Identify opportunities to expand product distribution, actively proposing and supporting the listing and placement of Wipro products into new outlets and additional store locations • Work closely with buyers and internal sales teams to promote product adoption, improve shelf presence, and increase product reach within existing and new accounts • Monitor sell-in and sell-out performance across outlets to ensure sales targets are achieved and to identify gaps or growth potential • Conduct competitor benchmarking (promotions, pricing, visibility, product assortment) and convert insights into effective trade promotions and in-store activation plans • Plan, coordinate, and execute trade promotions and advertising activities to drive off-take and strengthen brand presence at store level • Handle end-to-end back-end account operations, including: – Monthly trade claims verification and submission – Purchase Order (PO) processing and tracking – Sales documentation and reporting • Coordinate with internal stakeholders (sales, finance, logistics) and external partners to arrange deliveries and ensure on-time, accurate stock arrival at outlets • Follow up on operational issues related to claims, pricing, stock availability, and promotions to ensure seamless account execution • Provide analytical and operational support to Key Account Managers to improve account performance and outlet execution
• Conducted initial candidate outreach, contacting applicants to confirm interest and availability for interviews • Coordinated and communicated with interviewers and candidates to arrange suitable interview schedules • Screened and filtered candidates based on qualifications, experience, and role requirements • Assisted in shortlisting and allocating candidates to appropriate departments according to their background and experience • Maintained accurate recruitment records and ensured smooth communication throughout the interview process • Supported the HR team in daily recruitment and administrative activities