ChaiHwee G.

Head of Product | Digital Innovation Leader in corporate and startup world | Fintech | AI Product Management | Web3 | Insurance

Singapore

About

Driving Product Vision | Scaling AI Platforms | Leading High-Impact Teams I’m a senior product executive with 20+ years of experience building and scaling digital platforms across FinTech, HealthTech, InsurTech, and AI. From early-stage startups to enterprise, I’ve led cross-functional teams to define and deliver innovative products with measurable business outcomes. I specialize in AI-powered SaaS platforms, digital assets infrastructure, and regulated-market solutions—always with an eye on customer value, speed-to-market, and P&L impact. Core Strengths • End-to-End Product Ownership (Strategy to GTM, zero to one ideation to delivery, and scaling across regions, countries and customers base) • Scalable AI/ML Platform Design (NLP, FWA, Biometrics Facial Recognisation eKYC solution) • Digital Banking, Open APIs & Infrastructure-as-a-Service • Cross-Border Team Building & Agile Transformation • Enterprise Sales, Pre-Sales & Strategic Partnerships - Hand on developer + product manager

Experience

  • Head of Product at ARKHON
    Sep 2024 - Present · 1 yr 10 mos

    - Arkhon is the digital asset infrastructure as a service startup that is solving the pain points for financial institutions looking to set up digital asset businesses. Instead of dealing with the current fragmented solution providers in the space (eg. liquidity providers, custody providers, and staking providers). Arkhon orchestrates and abstracts the complexity into a highly composable product suite with simple integration. - Arkhon is used and validated by an asset management company with more than usd200m asset under management - I am leading the product vision, product roadmap, day-to-day product management with founders, engineering team

  • Lead Product Manager, Payment Integrity (Fraud Waste and Abuse) at Amplify Health
    Aug 2022 - Aug 2024 · 2 yrs 1 mo

    - Building breakthrough AI machine learning product and solution that make impacts to healthcare and insurance spaces - Focusing on the Fraud, Waste and Abuse detection in the insurance claims

  • VP, Head of Product at Element, Inc.
    Jun 2021 - Aug 2022 · 1 yr 3 mos

    - Ran the day-to-day operation and led the talented cross-country remote team in delivering Deep Learning Facial Recognition, eKYC solution for banks - The product is used and validated by the SEA regional clients across Indonesia, Philippines and Thailand

  • VP, Product Management Lead, Singapore Innovation Centre at BNY Mellon
    Jan 2019 - Jun 2021 · 2 yrs 6 mos

    Lead product development and digital product innovation in Singapore Innovation Centre, innovation scope include all the line of businesses in BNY Mellon in the areas of Artificial Intelligence, Machine Learning.

  • United Overseas Bank Limited (UOB) (4 yrs 11 mos)
    • VP, Regional Digital Bank, Digital Product Manager
      Jan 2017 - Dec 2018 · 2 yrs

      Bring impactful digital innovation into regional countries that impacts people's banking relationship and life

    • VP, Digital Customer Experience, Group Channel & Digitalisation
      Feb 2014 - Jan 2017 · 3 yrs

      - Spearheaded the development of a comprehensive digital user experience strategy, enhancing online navigation and process flow. - Drove the design of online services, ensuring optimal customer satisfaction through effective feedback management. - Successfully led the revamp of UOB Personal Internet Banking, winning the "Best Self-Service Project" at the Asian Banker Achievement Awards 2016. - Actively participated as a speaker and panelist at the SME Conference 2016, discussing the intersection of SMEs and Fintech.