Greater Sacramento
To obtain a position in a challenging and dynamic work environment that requires an individual with strong organizational skills, creative problem-solving ability as well as solid Data Center capabilities. I am looking for a career with a progressive organization that will allow me to utilize my experience and skills to provide clients satisfaction, grow within the company, and become an integral part of a team.
-Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter. -Ensure the pro-active delivery of corporate services support, power services, FTE headcount projections, planning, budgeting, capital projects, maintenance, and business continuity/disaster recovery. -Ensure facilities’ mechanical, controls, monitoring, and fire-life safety systems compliance with all governmental regulatory operating guidelines. -Works with direct reports to establish performance goals, monitors progress, and advises on ways to enhance their professional development and success. -Driving cost/energy efficiency projects. -Share best practices, assists others in learning role, process, procedures; and mentors others. -Promotes a culture of safety, security, and compliance in all aspect of datacenter activities. -Removes barriers to agility to enable the team to shift priorities quickly without losing productivity. -Ensure our data centers meet the highest standards of reliability and availability. -Supervises, trains, develops and coaches employees. -Managing and overseeing our collocation spaces, ensuring they meet our technical requirements and are maintained appropriately. -Develop and maintain efficient maintenance matrixed operations utilizing maintenance governance, standards utilizing in-house staffing and vendor support to provide 100% up-time of all mechanical, life safety, monitoring and control systems. This includes but is not limited to developing and coordinating maintenance agreements, maintenance procedures, testing procedures, inspections, reporting, accounting practices and reporting.
• Maintains, establishes, and implements facility policies, procedures, and organizational structure within the boundaries established by the management team and corporate policy while ensuring no contradiction in federal, state, and local operating regulations or laws. • Development of emergency response planning and response management and reporting of incident and emergency situations for all mechanical, associated controls, and plumbing systems. • Leads, organizes, maintains, monitors, and performs preventive maintenance on all equipment including, but not limited to, refrigeration, heat exchanger, HVAC, electrical, emergency backup systems and hot water systems; monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment. • As qualified, perform Building Management System Console operations (BMS). • Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. • Supervise a team of 10 guys and oversee the data center critical infrastructure for a 6-Megawatt data center in Sacramento. • Provide updates and reporting to the CE Manager and Site Director. • Will stand in for the Critical Environment Manager role as needed. • Supervises, trains, develops, and mentors Critical Environment Technicians. • Understand and know how to use DCIM/BMS system to monitor the data center infrastructure. • Understand Chillers/refrigeration/cooling towers/CRAH and CRAH units/Chill water systems. • Understand UPS/STS/RRP Electrical Panels/Generator/Electrical switch panels. • Oversee all security hardware around the facility/Data Center. • Oversee all IT infrastructure equipment and wireless AP around the facility/Data Center. • Oversee all inbound and outbound shipment for clients.
-Work closely with the DCO IT staff in overseeing the development, integration, maintenance, and operation of IT infrastructure systems and services. -Oversee and manage staff who perform and support systems engineering, network and computer room operations, telephone services, computer equipment maintenance and inventory program, and software license and management programs. -Lead a team that performs all related data center support activities and services, including identifying, preserving/storing, and protecting equipment and assets. Direct the planning, coordination, implementation, and execution of approved policies, programs, and services related to Data Center services. Lead data center projects and activities to ensure they are delivered to meet the requirements. Oversee the day-to-day operation of the IT infrastructure. -Work with IT operations and assist with anticipating problems, events, incident management, change management, and problem management. -Assist with infrastructure devices hardening guidelines, policies, configuration standards, and best practices. -Assisted the Security team and troubleshooted and replaced the security badge reader, Iris Scanner, Morph readers, security cameras, and PC. -Installed and troubleshooted Wireless AP. -Review policy and procedure and ensure all IT systems and services remain in compliance with government policies and guidelines. -Build new Data Center space for new customers. -Training new hires. -Rack and stack hardwares, patch and cable hardwares, and configure hardwares. -Support the DCIM, IT and Network team.
- Provide remote hands and eyes for customers. - Hardware and software configurations and installation of managed products. - Completing new cabling projects and managing existing cabling plant. - Create tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts. - Maintain accurate and detailed logs within the established ticketing system for customer calls and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of data center facility, network and customer related issues. - Install cabinets and customer equipment based on documentation provided by provisioning and established Data Center Operation procedures. - Work with customers, other systems engineers, and management to communicate ticket status. - Manage Tickets: This includes ensuring tickets are being opened, worked and escalated based on set standards Review all resolved tickets to ensure a properly documented resolution. Ensure details of the problems and steps taken to resolve ticket are documented. - Use Fluke tester to certified fiber and copper cables. - Knowledgeable in Fiber Optical. - Build new network infrastructure. -Rack and stack hardwares, patch and cable hardwares, and configure hardwares. -Support the DCIM, IT and Network team. -Knowledgeable Linux/MacOS -Knowledgeable Service Now and Workday -Track and manage clients inbound and outbound shipment.
- Build Data Center -Worked with multiple companies; IES, QTS, Twitter, and Rage Wires to help installed ladder racks and fiber runner for future cabling and fibers. - Installed cat 6, CCTV, Alarm, and fiber for their Data Centers. - Low-Voltage pre-wiring, voice and data structure cabling. - Supervise a team of 3-5 people daily to ensure that all tasks are completed regularly. - Manage two data center site during new cabling infrastructure installation. -Rack and stack IT hardwares. -Configure IT hardwares and update firmware for IT equipment.
- Project: California State Prisons, High Schools, Colleges, Government Buildings, US IRS Buildings, Hospitals and Data Centers. - Work performed: Low-voltage pre-wired, Voice and Data structure, worked with Hilti ,Panduit, Leviton, Amp, Berk-Tek, Ortronics, Corning , dressed wires in TTB,IDF and MDF Closet, ran new conduit, built cables and fiber racks, used fluke cable tester to test and analyze the Cat5, Cat5e, Cat6, pulled and terminated fiber optic, patched and migrated servers, installed new APC UPS battery and installed AP Cisco Wireless Router. - Manage network cabling projects for 20 plus CA State Prisons. - Manage network cabling projects for Hospitals, schools, and CA state data centers.
- Project: Custom and Residential Track Homes: Cambridge Homes, Christopher son Homes, Elliott Homes, K. Hovnanian Homes, Greenbrier Homes, Lennar Homes, Parkland Homes, Woodside Homes and William Lyon Homes. - Work performed: Service call, pre- wired Cat5, Cat5e, RG6, RGB, HDMI cable and 16 to 22 gauge alarm and home theater wire, pre- plumed vacuum system. Distributed audio, intercom station, DVR and CCTV, retro in after work, settled up home theater system, pre- wired and installed fire and burglary alarm, Napco system: 801 panel, 1800 panel and 3200 zone panel and 6 to 12 network port punch panel.