About
Experienced Support with a demonstrated history of working in the technology industry. Thorough, detailed-oriented, and analytical. Additionally, I have experience as an analyst in the Implementation, Quality Assurance, and Real Time fields.
Experience
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GridPoint (Reston, Virginia, United States · Remote)
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Enablement Specialist
Apr 2024 - Present · 2 yrs 3 mos
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Technical Expert (Tier Ⅱ)
Jul 2023 - Apr 2024 · 10 mos
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Implementation Analyst at Higher Logic
Aug 2022 - Jan 2023 · 6 mos
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ID.me (United States)
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Member Experience Real Time Analyst
Mar 2022 - Jun 2022 · 4 mos
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Quality Assurance & Compliance Analyst
Apr 2021 - Mar 2022 · 1 yr
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Member Support Representative
Nov 2019 - Apr 2021 · 1 yr 6 mos
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Customer Support at Remine
May 2018 - Mar 2019 · 11 mos
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Support Specialist at iConstituent
Aug 2017 - Feb 2018 · 7 mos