Chad Craig

Senior Director, Global Services Programs & Resource Management

Washington DC-Baltimore Area

About

Reputable leader and expert in global software professional services industry with a focus and history in innovative HCM and Financial solutions across global regions and verticals. My experience spans delivery operations, customer experience and success, software development, deployment and software product launches. My passion is innovation and collaboration using software and technology to drive business success, create high customer satisfaction and deliver amazing employee and customer experiences.

Experience

  • Workday (13 yrs 5 mos)
    • Senior Director, Global Services Programs and Resource Management
      Feb 2025 - Present · 1 yr 5 mos

    • Senior Director, Global Methodology and Delivery Operations
      May 2023 - Feb 2025 · 1 yr 10 mos

    • Director of Global Methodology and Delivery Operations
      Mar 2022 - Apr 2023 · 1 yr 2 mos

  • Lead Associate - Management Consulting at Booz Allen Hamilton
    Jan 2004 - Feb 2013 · 9 yrs 2 mos

    Provided program leadership as a subject matter expert on ERP, PeopleSoft and Requirements Management, and Software-as-a-service deployments. Delivered functional and technical expertise for software deployments in the federal government industry including strategic consulting/guidance, change management, deployment architecture/design, and program management. Deployed PeopleSoft solutions including functional design, change management and testing. Delivered business development and proposal leadership to grow ERP and SaaS business, PMO and functional system management business across DoD Joint Combatant Command (JCC) market and the Veterans Affairs market.

  • Senior Consultant at PeopleSoft Inc
    Jan 2002 - Dec 2003 · 2 yrs

  • Senior Consultant - PeopleSoft at IBM Global Services
    Jan 1998 - Dec 2001 · 4 yrs