Chad Craig

IT Manager at Progressive Insurance

Cleveland, Ohio, United States

About

Specialties: Epic Certified: Identity, HIM Coding and Abstracting, HIM Release of Information, HIM Deficiency Tracking, Application Rationalization

Experience

  • Progressive Insurance (Full-time · 4 yrs 8 mos)
    • Information Technology Manager
      Jun 2024 - Present · 2 yrs 1 mo

      Manage four teams supporting Enterprise Business Analytics and Artificial Intelligence

    • Application Architect
      Nov 2021 - Jun 2024 · 2 yrs 8 mos

  • Cleveland Clinic (13 yrs 1 mo)
    • IT Business Application Manager
      Oct 2018 - Nov 2021 · 3 yrs 2 mos

      • Manage DevOps Enterprise Resource Planning team • IT work stream leader for a ERP re-platform and global business process transformation program • Implementing Oracle ERP Cloud • Led team through a successful transition to an agile operating model • Transitioned run activities on an aging ERP platform to 3rd party support • Oversee integrations, data conversions, administration, access, and support of ERP

    • IT Solutions Architect
      Jul 2017 - Oct 2018 · 1 yr 4 mos

      • Coordinate planning and scoping of IT Mergers and Acquisitions • Assist Business Partners with prioritizing, designing, and planning IT joint venture projects • Collaborate on Application Rationalization program

    • Lead System Analyst
      Feb 2016 - Jul 2017 · 1 yr 6 mos

      • Develop business plan for Health Information Exchange • Assist in budget planning activities • Oversee the technical activities of the team • Lead project teams for system improvements

  • System Analyst at Alego Health
    Nov 2007 - Nov 2008 · 1 yr 1 mo

    • Examine reports to determine existing data errors • Correct inconsistencies within electronic medical records • Identify, organize and present solutions for system issues