Woodford Green, England, United Kingdom
I am a seasoned Regional Director with 10 years of experience at Amazon, working in Operations leadership roles in first and last miles, and Supply Chain director-level positions across UK, France & Belgium. I have a proven track record of driving local and network results, achieve operational excellence, nurture leadership growth and scale up teams across large logistics networks in EU. I have an MBA from IE Business School and additional 6-year experience in Electronics, Consulting and Program Management in Aeronautics. I specialize in Logistics, Operational Excellence, Supply Chain, S&OP, AI Transformation, and Cross-Functional Leadership, with a track record of improving network capabilities to consistently scale and deliver 10-15% YoY volume at -5% YoY cost, improving customer-experience metrics (i.e., delivery on time or speed) and operational safety, and right-sizing organizations. At Amazon, I have successfully launched and managed the largest EU Robotics Fulfillment Center (up to 6,000 employees, over 1MM shipments a day) during the COVID-19 pandemic. I have led cross-functional, multicultural teams of over 100 employees with responsibility for S&OP, Demand Forecasting and Sales Events Management across EU, enabling Amazon's retail growth. I have managed a team of over 500 planners, business analysts and tech developers to centralize, automate and scale Amazon last-mile EU operations, achieving WW parity and automation processes with AI solutions. Since 2024, I am the Director of last-mile network of delivery stations across France & Belgium (27 centers, 4,000 employees and 25,000 delivery partners), turning the network to reach operational excellence and Top 10 WW ranking. Currently exploring executive and senior leadership opportunities in UK and Spain in e-commerce, platforms, retail, logistics, and transportation industries where I can leverage my Amazon experience and managerial & inter-personal skills to drive growth, operational excellence, and transformation. I am thrilled when I overcome the most complex business challenges in fast-paced environments. Keywords: Supply Chain | Operations | Logistics | Strategy | Digital | P&L | S&OP | Leadership | Transformation | Team Growth | AI | UK | EU
Managing the operations of a logistics network of 27 Amazon and third-party stations in France & Belgium, representing 50% of Amazon's national operations - Managed a network of +300 supervisors & managers and +1,000 associates, including new site launches and network improvements to dispatch +200MM yearly shipments - Leader of the Belgium last-mile, led network changes and micro-mobility launches to support +12% YoY growth with flawless execution - Developed the region via strategic reviews, direct coaching and performance plans to bring the network from EU under-performer to best in France for 2 years, with 1 site in WW top-10 (December 2025), and 2 sites in WW top-100 (2025 FY) - Transformed the last-mile third-party network, onboarded 30 new leaders, launched 8 stations, and led team negotiations for increased capacities and new T&C, driving +€5MM 3Y savings. - Oversaw strategic speed initiatives to optimize the last-mile third-party network, improving customers' last-order cut-off with +€3MM entitlement via speed and volume uplifts - Delivered +3.5% YoY productivity by sponsoring critical KPI workstreams, launching new work shifts structures to reduce idle hours, and piloting new processes - Led initiatives to improve the country hiring strategy in partnership with HR and Recruitment, including dynamic contract lengths and tailored onboarding plans, reducing new hires attrition by 800bps - Sponsored the rollout of strategic programs in partnership with Central Functions, driving +1MM packages delivered by Amazon instead of Commercial Carriers - Mentored senior leaders, acted as guest speaker in DEI and career summits, introduced engagement initiatives such as Town Halls, cross-business lines site visits, and regional offsites. Promoted +30 managers and conducted +250 interviews - Oversaw the relationship with regional Works Council in partnership with HR, addressing social climate risks, resulting in no strikes and benchmarking employees job satisfaction.
Leading Amazon Logistics EU Central Operations, encompassing all 10+ operational functions that enable Amazon's Last Mile operations, and the Analytical, SME and Tech teams. - Led a team of 150 analysts and senior managers, and 400 hourly employees in 2 hubs (Barcelona and London) in charge of +$150M cost reduction 3Y initiatives and of building tech parity across WW regions - Implemented initiatives to improve High Volume Event (such as Prime Week, Peak...) operational excellence resulting in -500K customer defects per week - Optimized Q4 2023 Amazon's capacity utilization to prioritize 5MM speed sensitive shipments and capture +1MM shipments - Oversaw the expansion of on-road initiatives leading to +8% weekly capacities with $6MM cost savings. - Introduce new end-to-end KPIs across Amazon's miles to optimize decision making for truck sourcing with >$1MM weekly cost opportunity - Led WW tech and process parity workstreams including launch of operations in Japan, 24/7 coverage thanks to spread WW hubs, expansion in other EU business lines with $6MM entitlement, and a VP-level commitment of WW 3Y tech roadmap to centralize a strategic tech resources. - Promoted 80 employees, introduced internal promotion schemes in partnership with HR and Talent Acquisition teams, implemented Town Hall mechanisms (>60 attendees per session), bi-weekly Team Engagement sessions (>80 attendees per session), and quarterly management off-site events - Mentored 3 Amazon senior leaders across different organizations and regions, and sponsored DEI initiatives in Supply Chain with >100 participants - Oversaw the implementation of +20 projects resulting in forecast automation for >60% of EU Amazon Logistics network and $5MM entitlement
Leading EU Amazon Logistics S&OP team (50 analysts and Senior Managers across 3 regional teams - UK&IE, MEU, SEU; Analytics and new initiatives) responsible for country level demand forecast, end-to-end all miles planning, and stakeholder management Amazon's High Volume Events planning and execution - Led forecasting improvements to achieve the best-ever demand planning accuracy in UK&IE (Q1) and SEU (H1) resulting in better speed for customer and cost for Amazon - Delivered continuous improvement projects improvements demand accuracy across all 9 EU regions by 223bps YOY thanks to surgical station-level adjustments, preserving Amazon's speed at its best ever performance, managing network-wide disruptions including UK Royal Mail country strikes, and extreme weather disruptions. - Led S&OP in High Volume Events by creating benchmarking Plan Of Record reviews, building new VP reporting structures and automating daily reviews via self-served dashboards, easing the EU VP leadership decision making resulting in Peak speed +30% better than target. - Improved Amazon Logistics speed initiative under S&OP scope by 70% (and 81% better than target) by adapting solutions to regional markets, re-defining the team scope (from regional structure to product-based), and securing extra multi-milli9n budget VP Leadership. This allowed $8.5MM yearly savings and 11.6x ROI - Developed and promoted 13 employees up to Senior manager level, increased female representation from 18% to 25% in 12 months, and successfully managed two underperforming Sr leaders. This allowed to right-size the team to Y+1 lean organization - Focused on DEI efforts via the organization of the first Supply Chain #IamRemarkable workshop for all 12 S&OP female leaders.
Worked in two projects: - Civil project SaM146, for Sukhoi Russian aircraft. - Military project TP400, for Airbus A400M European aircraft. Focal point for the product suppliers where led the suppliers' supervision and coordinated multiple services within the company (Quality Team, Technical Division, Assembly Line and Product Support Team). Main responsibilities: - To guarantee the quality, cost, production, stock and delivery of the project, by adapting the industrial means available and challenging suppliers. - To manage the introduction and validation of changes (analysis and/or test) in a very stringent market, tightly regulated by EASA (European Aviation Safety Agency). Skills: - Communication and reporting - Negotiation with manufacturers, partners and clients - Project and Product Management - Team Leadership - Team work - Electronic/Electrical Analysis and Tests - Creation of Certification Documents Programs: Microsoft Office, Microsoft Project, ERP, Visual Basics, Matlab
First employment after School degree. Consultant Engineer for a French client L'HERITIER at its electronic design office. Developed and produced a prototype camera for video surveillance in a Research & Development project; product able to automatically focus an image in different conditions almost instantaneously. Prototype presented to clients that valuated its innovation and reduced costs. Main responsibilities: - To lead overall project strategy in collaboration with L'HERITIER, including management of the planning, costs, budget and risks - To develop, implement and validate the prototype, including demonstration to customers Skills: - Autonomy and self-sufficiency - Communication and reporting - Electronic development (V-Model, from design to production) Languages: VHDL and C/C++ Electronic protocols: SPI and S2C Programming of ATMEL microcontroller
Responsible of software development of a function that debugs communication protocols in chips. Use of the V-Model for development: project definition (concept, requirements and design), implementation of a prototype, test and verification (integration tests, system verification, validation and operation). Main responsibilities: - To program in languages such as VHDL, Verilog, C/C++ and script. - To conduct product and performance presentations to partners, managers Educational Institutes. - To create User Guides for the product developed Skills: - Teamwork and to communication skills - Critical thinking and analysis Programs: Xilinx, C/C++, Visual Basics, Microsoft Office
Development of an App prototype for smartphones for online check-in activities. Main goal is to improve the App and to make it available if offline. Main responsibilities: - To perform a study of the art concerning offline App - To develop a local prototype running on smartphones - To introduce the App in real servers - To elaborate the documentation for future implementation Languages: HTML5, HTML4, XML, CSS Javascript, Java and C/C++