Cologne Bonn Region
As a senior technology leader with nearly 25 years of experience, I am dedicated to bridging the gap between innovative technology and tangible business value. My career has been defined by a passion for understanding the "why" behind every challenge, ensuring that technical solutions are perfectly aligned with strategic business outcomes. Having served in leadership roles on both the client and vendor sides, I bring a unique 360-degree perspective to the table. This viewpoint is sharpened by my experience as a tech investor, providing me with a critical eye for market trends and long-term viability. This has been invaluable in my work as a Field CTO and Solutions Architect, where I've partnered with C-level executives at global enterprises to transform their Digital Employee Experience (DEX) and craft actionable technology roadmaps. I thrive on translating complex ideas into clear, compelling strategies, a skill I've honed as an international conference speaker and a contributing member of the Forbes Technology Council.
In this strategic role, I partner with key enterprise customers across the EMEA region to transform their Digital Employee Experience (DEX). By aligning Lakeside's technology with their core business objectives, I architect solutions that drive tangible value and foster long-term success. Lead technical and strategic discovery sessions with C-level and IT leadership to identify critical business challenges and map them to high-impact solutions using the Lakeside SysTrack platform. Architect and design bespoke DEX solutions, creating strategic roadmaps that ensure successful implementation, high adoption rates, and measurable ROI for our customers. Serve as the key technical and strategic advisor throughout the sales cycle, collaborating with the Sales and Customer Success teams to secure major enterprise accounts and drive regional growth.
As a key leader in the Field CTO organization at Nexthink, I was responsible for driving technology strategy and customer success. Served as the primary technical advisor and strategic partner for C-level executives at key customer accounts, ensuring our solutions delivered maximum business value. Translated customer needs and industry trends into concrete product requirements, directly influencing the R&D roadmap and the creation of next-generation features. Collaborated closely with Product Management and Engineering to champion the "voice of the customer," ensuring our product evolution was directly tied to real-world challenges, opportunities and processes.
Supporting large-scale enterprise customer and strategic key accounts in central europe to better utilize the huge benefits from Nexthinks product portfolio and to integrate the products into existing business processes for maximum customer satisfaction.
Supporting large-scale enterprise customer and strategic key accounts in the DACH region to better utilize the huge benefits from Nexthinks product portfolio and to integrate the products into existing business processes for maximum customer satisfaction. Leading a team of higly skilled and experienced Professional Services Consultants and Architects and also working closely with Channel Service Partners to optimize the overall service delivery strategy and license renewals in the DACH region.
An invitation-only organization for world-class CIOs, CTOs, and other senior technology executives. I was selected for membership based on my depth of experience and expertise in enterprise technology strategy and Digital Employee Experience (DEX). Contributed thought leadership by authoring articles and participating in expert panels published on Forbes.com. Collaborated with a curated network of industry peers to share insights on emerging technology trends and solve complex challenges.
Founder of the EMEA-wide ITSM-Experts group of senior consultants with focus on Endpoint Management guiding customers in the process of building-up and implementing ITIL-services and optimizing ITSM processes. Advisory Consultant and interim IT-Director for enterprise customers.
Leading a team of experienced senior consultants and developers to design products for the Client Managemnt portfolio and integration into existing Microsoft and Symantec managment infrastructures (ITSM, SCCM). ITIL-Advisor for large customers in the financial maket in Switzerland. Interim Manager for large enterprise customer in the telecom market to design and deliver worldwide cloud-based infrastructure and collaboration services.