Harwich, England, United Kingdom
I am a Cyber Security Administrator with over three years of experience supporting vulnerability management, threat monitoring, security reporting, and cyber governance activities across large-scale environments. In my current role at the University of Essex, I help support security operations across more than 7,000 devices, using tools such as CrowdStrike, Nessus, and Lansweeper to monitor vulnerabilities, prioritise remediation, and strengthen the organisation’s overall security posture. I have contributed to significant improvements in patch compliance and reduction of actively exploited vulnerabilities, while also supporting monthly cyber security dashboards and KPI reporting using data from Maple and Barracuda reporting sources. My experience also includes monitoring emerging threats, including dark web monitoring, supporting policy compliance, and contributing to security awareness and phishing awareness initiatives. Alongside technical operations, I have been involved in cyber policy development, governance support, and user security awareness, giving me a broad understanding of both the technical and people-focused sides of cyber security. Previously, I supported the development and updating of cyber security policies and awareness training programmes, as well as contributing to Cyber Essentials-related compliance work. These experiences have strengthened my ability to communicate effectively with a wide range of stakeholders and support practical improvements in organisational security culture. I hold certifications in Cisco CyberOps Associate and Cisco Network Security, and I am currently completing an MSc in Cyber Security. I have also completed training and mock exam preparation for CompTIA Security+ and ISC2 Certified in Cybersecurity. In addition, I have working knowledge of frameworks including NIST, MITRE ATT&CK, CIS Controls, and ISO 27001 through both academic study and practical experience. I am now looking to progress into a Cyber Security Analyst or Cyber Security Specialist role where I can continue building on my experience in vulnerability management, threat monitoring, reporting, governance, and cyber resilience.
I support cyber security operations across more than 7,000 Windows and Linux devices, helping to strengthen the University’s security posture through vulnerability management, threat monitoring, reporting, and governance support. My work includes monitoring and triaging security alerts using CrowdStrike, Nessus, and Lansweeper, conducting regular vulnerability scans, and supporting remediation tracking across the organisation. I have helped improve patch compliance from 60% to 90% and contributed to reducing actively exploited vulnerabilities from 40% to 6%. I also produce monthly cyber security dashboards and KPI reports using data from Maple (Sentinel reporting) and Barracuda email security reports to support reporting on organisational cyber resilience. In addition, I monitor emerging threats, including dark web monitoring, support policy compliance and governance activities, and contribute to security awareness and phishing awareness initiatives.
Alongside leading assessment coordination, reporting, and STEM teaching, I supported the organisation’s cyber security and governance activities. This included contributing to Cyber Essentials work, developing and updating cyber security policies and procedures, supporting policy compliance, and creating cyber awareness and training programmes for staff. I also supported phishing awareness initiatives and helped improve organisational security posture through user education and policy development.
Managed customer queries, billing issues, and service coordination in a customer-focused environment. Developed strong communication, problem-solving, and stakeholder engagement skills.
Provided first-line support for network and connectivity issues, assisting with troubleshooting and technical problem resolution.
Marketing Research One to One interviews from a sample of customers.