Sydney, New South Wales, Australia
Strategic-minded change leader with over 13 years’ experience in implementing enterprise change. Analytical, pragmatic, able to simplify the complex, comfortable navigating through ambiguity, and confidently operate in pressured environments. Effective in communicating with influence among executives, senior stakeholders and frontline, at various levels. Inclusive and collaborative in approach, commercially astute balanced with high empathy and emotional intelligence.
I drive organisational transformation by integrating change strategy, stakeholder engagement and strategic communications. I partner with the business to shape compelling narratives, enable adoption and ensure complex programs translate into clarity, action and meaningful outcomes for employees, clients, residents, their families, building a world where older people thrive. My role is hands on, partnering with leadership and frontline, providing guidance and practical pragmatic change leadership and trusted support.
Develops change strategy and leads implementation for organisational and digital transformation programs: • Collaborates with cross-functional teams to drive successful change programs, service delivery and operational model enhancements. • Achieves measurable results in service delivery and operational efficiency through effective change management practices.
Change and Transformation Lead – Children’s Cancer Institute July 2023 – December 2024 Responsible for leading and implementing enterprise change and upskilling leaders and staff to improve change capability, resilience, adaptiveness, fostering a culture of transformation. Developed the change strategy and framework, ensuring effective communication and engagement with stakeholders, managing impacts, risks, and readiness.
Responsible for leading the change portfolio across digital, data & insights, cybersecurity, and technology operations. Developed and implemented the portfolio change management strategy and framework to ensure alignment, consistency, and effective embedding of change initiatives across the hospital networks. Collaborated with senior leadership and key stakeholders to define and implement change deliverables and priorities. Developed and coached a team of change specialists and digital transformation liaisons to uplift change capabilities requisite in delivering the digital transformation strategy.
• Led change scoping and planning, conducted impact and risk assessments, and engaged stakeholders for successful implementation of transformation initiatives. • Developed communication campaigns and embedding plans with Regional Operations and support Teams to ensure smooth change adoption and embedding. • Served as the Change Community of Practice lead and Clinical Governance Change Lead, aligning strategies to deliver improved client experience and processes.