Cherifa Bochra Soltani

Computer Engineer| MSc Cybersecurity| Process Engineer| IT Specialist| Dev| Researcher| PMP®

Istanbul, Türkiye

About

Multilingual computer engineer, specialized in IT, AI, machine learning, deep learning, networks and cybersecurity. Fluent in Arabic, French, English and professionally speaking Spanish, Turkish, Korean, and beginner in Russian And Chinese. Experienced with various programming languages including but not limited to: Python, C, C++, C#, JS, CSS, HTML, XAML, SQL, NoSQL, Java, Bash, absolute hands on projects on pentesting, cryptography, NLP, web and app development. Academic high honors in Bachelor's and Master's programs with interest research focus on Bluetooth security and blockchain in EHRs. Passionate about continious learning, interactive teaching, and pursuing a PhD. Hobbies: reading, writing, playing Piano/Violin, Psychology, Quantum Mechanics, Design, Chess, Astronomy.

Experience

  • IT Support Eng I at Amazon
    Feb 2024 - Present · 2 yrs 5 mos

  • IT Engineer at TecHive Yazılım ve Danışmanlık
    Aug 2022 - Dec 2023 · 1 yr 5 mos

    Provided versatile IT support, adept at troubleshooting hardware and software issues across Windows, macOS, and Linux. Managed ticketing systems (Jira Service Desk, Freshdesk) and utilized remote desktop software (TeamViewer, AnyDesk, RDP). Configured and maintained networks, utilizing monitoring tools (SolarWinds, Scripts) and troubleshooting tools (Ping, Traceroute, Wireshark, Netstat). Proficient in software installation and configuration, including virtualization tools (VMware, VirtualBox, Hyper-V). Administered user accounts through Active Directory and Azure Active Directory. Executed data backup and recovery using Veeam Backup & Replication, Acronis, and Data Rescue tools. Implemented security measures with antivirus solutions (Kaspersky, Norton, Bitdefender, Malwarebytes) and firewall software (Cisco ASA, pfSense, Sophos). Managed mobile devices through MDM solutions (VMware AirWatch, Microsoft Intune). Maintained documentation and knowledge base using tools such as Microsoft Word, Google Docs, Onenote, Confluence, loop, and SharePoint.

  • IT Support Specialist at Gourmeturca.com™
    Aug 2021 - Aug 2022 · 1 yr 1 mo

    An e-commerce company specializing in global shipping of Turkish delicacies, my role included a variety of responsibilities: Delivering customer support for various issues, including technical ones. Collecting and analyzing data, collaborating with relevant departments to enhance customer experience and target marketing efforts. Remotely monitoring and resolving customer technical issues related to our software applications and website. Handling coding tasks assigned by my supervisor, aimed at developing and improving the company's software solutions.

  • Junior penetrator at Secure Data Technologies, Inc.
    Jun 2021 - Sep 2021 · 4 mos

    IT services company offering solutions in network, data security, and cybersecurity, my responsibilities included: Enhancing computer security for clients. Innovating testing methods to identify vulnerabilities. Conducting physical security assessments of client systems. Reviewing and providing feedback on information security improvements. Monitoring client computers for potential threats.

  • Junior Software Developer at Relier IT Solutions
    Jun 2020 - Sep 2020 · 4 mos

    A company specializing in software development for academia and various other fields, I worked remotely as an intern with roles including: Writing and debugging code. Fixing bugs and troubleshooting software before customer delivery. Assisting in design-related tasks under supervision. Continuously enhancing coding skills through assigned tasks. Preparing weekly progress reports.