Montreal, Quebec, Canada
Results-driven Logistics Specialist with 10+ years of experience across global transportation, e-commerce logistics, retail, and vendor management in Europe, Asia, North America, and LATAM. Expertise in international shipping (ocean, truck, rail), Amazon FBA and Wayfair operations, warehouse management, and customer support.
• Manage the end-to-end procurement process • Maintain regular follow-ups with suppliers and perform necessary follow-ups • Oversee and optimize inventory management • Analyze replenishment processes and suggest improvements • Place orders, ensure accurate data entry, and follow up with suppliers • Generate and analyze performance indicators (service level, stock levels, supplier performance, etc.) • Implement action plans to meet performance objectives • Evaluate and improve purchasing and procurement methods and processes • Determine economic order quantities and calculate safety stock levels
• Manage inventory and operations for Amazon and wayfair. • Monitor metrics and Handle escalations. • Help to Maintain the account health. • Main point of contact for customers on Amazon. ( post sale service). • Handle claims and follow up until completed. • Coordinate between different departments to solve issues.
• Achieved 94% on-time container performance; coordinated temperature-controlled shipments. • Negotiated freight rates, verified invoices, and managed 3PL relationships.
• Oversaw international shipments, customs clearance, and courier services. • Produced KPI reports and provided logistics updates to leadership.
• Managed container maintenance, pickups, deliveries, and invoicing. • Implemented cost-saving initiatives and maintained vendor/customer relationships.
• Handled billing, cargo verification, and daily logistics reporting.