Guatemala City, Guatemala, Guatemala
International business leader helping US brands expand in Latin America. ▪️Expertise in building/optimizing organizational processes, measurement systems, and infrastructure to maximize business results in sales and service operations in Latin America and US. Vastly experience in delivering strong marketing, sales, customer service, information systems and business-development programs for US and Latin America operations. Entrepreneurial leader and solid team builder ▪️Experienced leader and solid team player with effective team-spirited approach. Proactive motivator with solid reputation for leveraging company competencies, providing common vision, and creating energetic, productive organization. Business-development professional who consistently meets goals ▪️Solid ability in managing local or international companies, developing employee potential, and delivering consistent, profitable results. Specialize in developing cohesive customer service teams driven to propel the ordinary to excellence, delivering results that surpass industry performance standards. Executive Director ▪️Vastly experienced in international operations and skilled strategist who transforms strategic plans into workable solutions. Proficient problem-solver who created and implemented business plans for startup joint-venture for quick expansion into international markets. Solid expertise in general management, marketing, operations, finance, information systems and human resources in Latin America and the US.
Empresas ADOC is a leading shoe retailer and pioneer in manufacturing, sale, and distribution of local and international retail brands, including the retail & shoe lovemark ADOC. Brands include ADOC Footwear & Accessories, Caterpillar Footwear, Apparel & Accessories, Hush Puppies Footwear & Accessories, VANS, Merrell, The North Face, PAR2, Bracos, Disney, Heartland, and Steve Madden.
Nonprofit Board Member.
Supporting & developing business, engineering and arts programs. Researching, teaching and developing coursework for Entrepreneurship and Strategic Leadership at Masters & Doctoral programs.
Operations, Financial Results, Merchandising, Marketing & Human Resources for Central America Leading director for international e-commerce & in-store technology projects in Latin America. General Manager & Legal Representative for Guatemala. Received Best Region Award - Latin America, 2018.
Directly responsible for operations & financial results; legal representative of the company in Guatemala. Received several awards including "Best Customer Service" & "Best Performance" among 170 districts. Achieved significant sales gains and growth. Led several projects for the region & chain – Central America, Caribbean, Mexico and US markets. Opened Guatemala and Mexico markets. Participated as member of core team for review and improvement of company's service model - US & Int'l Markets.