Vancouver, British Columbia, Canada
Experienced Hospitality Leader | Seasoned Boat Captain | Passionate about Exceptional Service With over 5 years of hands-on experience in delivering outstanding hospitality services, I've navigated a journey that spans from the cozy ambiance of small diners to the refined elegance of high-end dining establishments. My career trajectory took an exciting turn as I transitioned to the captivating world of boat captaining, where I've honed my leadership skills amidst the majestic waters. I embarked on a new chapter as a boat captain, steering the helm of three 50-passenger tour boats under the esteemed banner of Toronto Harbour Tours. Navigating through the bustling waterways, I ensured the safety and enjoyment of every guest, while also managing water taxis and contributing to the vibrant vessel industry in Tofino, BC. Let's connect and explore how my unique blend of hospitality expertise and nautical proficiency can elevate your team or organization to new horizons!
Responsible for safely operating passenger vessels on scheduled ferry routes between Darrell Bay and Horseshoe Bay, ensuring reliable and efficient marine transport. Duties include vessel navigation and maneuvering under varying weather and tidal conditions, passenger safety management, crew coordination, docking procedures, and completion of daily logs and regulatory documentation. Licensed to operate vessels up to 60-ton with waterway classifications including Fraser River, adhering to Transport Canada regulations and commercial marine safety standards.
Operated and navigated zodiac passenger vessels on Burrard Inlet, English Bay, Howe Sound, and surrounding BC coastal waters. Delivered safe and engaging guided tours, highlighting local marine wildlife, First Nations history, and Vancouver landmarks. Ensured compliance with Transport Canada regulations and company safety procedures, conducting pre-departure safety briefings and emergency drills. Maintained situational awareness in dynamic marine environments, including traffic separation zones, commercial ports, and changing weather/water conditions. Provided exceptional customer service by creating memorable on-water experiences for guests, balancing professionalism with a fun, approachable demeanor. Collaborated with operations staff and dock team to coordinate boarding, docking, refueling, and vessel maintenance schedules. Trained and mentored new crew on vessel handling, safety standards, and guest interaction best practices.
Voyaged personal 1940's yacht from Vancouver to Tofino. 24 hour journey, encountered large waves. Lived as a house boater for a few months, maintaining and operating boat.
Experienced boat captain adept at navigating Toronto Harbour tour boats, including Triton VI, Miss Kim Simpson, and Ship Sands. Operate vessels in strict compliance with collision regulations, conducting daily inspections and participating in safety drills. Proven skill in maneuvering long 50-passenger boats with single engines, ensuring precision and safety for an enjoyable passenger experience. Specialized expertise in performing boat backouts, handling cross-wash, and navigating tight spaces with finesse. Additionally, served as a first mate and boat tour guide, infusing each journey with enthusiasm, humour, and insightful commentary. Adept at creating an engaging and memorable experience for passengers, resulting in numerous 5-star reviews.