Carsten-Dirk Ludwig

Service and Sales / Customer oriented / Key Account Management / Performance Driven / Business Development / Leadership / Product Management / Marketing / P & L responsibility

Kreuzlingen, Thurgau, Switzerland

About

Experienced Head Of Customer Service with a demonstrated history of working in the mechanical and industrial engineering industry. Skilled in General Management, Customer Service, Product Management & Development, Cross-functional Team Leadership, and Business Strategy. Strong support professional graduated from University of Applied Sciences Oldenburg.

Experience

  • Business Development Manager at Tool-Temp AG
    Apr 2026 - Present · 3 mos

  • Bühler Group (18 yrs 2 mos)
    • Head of Contractual Services Europe
      Mar 2021 - Apr 2026 · 5 yrs 2 mos

    • Head of Customer Service Switzerland
      May 2016 - Mar 2021 · 4 yrs 11 mos

    • Leader Product Mgmt CS & Retrofit
      Feb 2014 - Apr 2016 · 2 yrs 3 mos