Carrie S.

Program Management | Cross-functional Leadership | Product Delivery SME

New York City Metropolitan Area

About

Program Operations Manager with recent experience leading governance, vendor management, and resource planning for large publishing and enterprise programs. Over the last 4 years, I’ve focused on program operations and executive reporting, managing budgets up to $9M and teams of 70+ staff. Earlier career includes 10+ years in project and program management of digital and content systems, building a strong foundation in delivery and stakeholder leadership. I bring structure to complex programs, ensuring transparency, efficiency, and cross-functional alignment.

Experience

  • Benchmark Education Company (On-site)
    • Supervising Integrated Program Manager
      May 2026 - Present · 2 mos

    • Integrated Program Manager
      Jul 2025 - Present · 1 yr

  • Director, Technical Project Manager at Confidential
    Nov 2024 - Jul 2025 · 9 mos

  • IT Program Management Lead at Citi
    May 2023 - Oct 2024 · 1 yr 6 mos

  • Marsh McLennan (New York City Metropolitan Area)
    • VP, IT Program Manager
      Jan 2021 - Mar 2023 · 2 yrs 3 mos

    • IT Project Manager
      Jul 2020 - Jan 2021 · 7 mos

  • Digital Program Manager at SYZYGY New York
    Oct 2019 - Apr 2020 · 7 mos