Carolyn Shek

Sr. Community Development Specialist at City and County of San Francisco

San Francisco, California, United States

About

My experience started from tradition media in television broadcast programming to content acquisitions for online games, mobile games and mobile apps. As the digital transformation evolved, my career path emerged into the digital media space. Skills that I’ve gained experience in content marketing creation for social media platforms, clients marketing campaigns to managing communities and marketing programs; at both tradition multinational companies and Silicon Valley tech-start ups.

Experience

  • Sr. Community Development Specialist at City and County of San Francisco
    Feb 2018 - Present · 8 yrs 5 mos

    Office of Economic and Workforce Development/TechSF [email protected] Manage TechSF programs with community-based organizations, non-profits and private sector employers. • Project manage community programs and events, from planning, development to implementation. • Responsible for outreach, employer engagement to build partnerships with private sector employers to adapt our registered apprenticeship program into their workforce structure. • Work with community-based organizations and local non-profits to promote inclusion and diversity for participants through our employer engagement efforts with private sector employers. • Review project plans and create supporting marketing, branding campaigns strategies and materials. • Conduct project and program analyses, and then prepare reports and records. • Develop methods of evaluating compliance and effectiveness of assigned projects and programs.

  • Account Manager at twogether
    Mar 2017 - Aug 2017 · 6 mos

    Creative Marketing Agency Managed and executed all clients marketing communication programs, digital campaigns, briefs, on time and budget. • Understood clients businesses, products, objectives, branding, marketing strategies and creative direction. • Created clients content marketing materials; infographics, social banners, eBooks, whitepapers, OFT email and web refresh. • Supported Account Director in developing strong relationships with key clients and growing existing business opportunities. • Maintained and tracked monthly allocations, billings and quotes on Salesforce.

  • Program Manager and Community Manager (Contractor) at PayPal
    Apr 2014 - Dec 2014 · 9 mos

    Manage the in house "Design Thinking" Customer Driven Innovation program while building a supportive community of facilitators. • Created, planned and produced learning programs, event management, meet ups, trainings, workshops for facilitators and employees. • Develop and designed marketing content for the larger organization- newsletter, posters, fliers, website, visible presence on campus. • Project managed the redesigned of the groups website. • Use multiple channels and social media to engage and build the community of facilitators. • Defined and managed all processes, protocols and best practices for the community. • Analyzed and developed a process to manage, track and measure the facilitator activities, engagements of over all projects and programs.

  • Content Manager and Community Manager (Contractor) at Google
    Apr 2012 - Nov 2012 · 8 mos

    Write, curate and review the quality of the content found on Google’s Schemer App. Manage and actively grow the community by utilizing social media channels to build relationships with active users, new users and influencers. • Review the quality and accuracy of existing Schemer content and write new content for various regions. • Curate content for use in product features and marketing campaigns for external media content partners. • Work with Engineers to evaluate the quality of our search, recommendations features and track bugs. • Evangelize Schemer via forums, blogs, social media outlets and other external communications channels.

  • Regional Online Merchandising Specialist (Contractor) at Microsoft
    Sep 2010 - Nov 2011 · 1 yr 3 mos

    Identified mobile applications selections for promotions and merchandising strategies for Windows Phone 7 in the Asia Pacific territories. • Managed the marketing scheduling of apps for Microsoft merchandising commitments and promotions. • Executed content publishing and validations for Windows Phone 7 Marketplace Apps. • Built and maintained relationships with regional marketing manager and business group leaders in the territories.