Caroline Kariuki-Gikandi

An adept and people-centric HR Professional with a passion for nurturing organizational culture and fostering employee engagement. I excel in creating inclusive workplace environments and driving positive change.

Nairobi County, Kenya

About

Adept and people-centric HR Professional with a passion for nurturing organizational culture and fostering employee engagement. With a proven track record in talent management, policy implementation, and performance enhancement, I've streamlined recruitment processes, reduced staff turnover by 25%, and boosted employee engagement by 30%. My innovative approach to incentive schemes and leadership training has contributed to significant productivity gains and enhanced organizational effectiveness. Proficient in HRIS and change management, I excel in creating inclusive workplace environments and driving positive change. Committed to continuous improvement, I strive to create environments where employees thrive, and organizations succeed.

Experience

  • Head Of Human Resources at The Vale School Muthaiga
    Aug 2018 - Present · 8 yrs

    • Managed a comprehensive suite of HR responsibilities, leading to a streamlined process in recruitment and training, benefits administration, disciplinary oversight, and meticulous HR records management. • Spearheaded leadership training programs, sharpening interviewing skills amongst management, which improved the caliber of new hires and contributed to a 25% decrease in staff turnover. • Pioneered the development and implementation of the organization's inaugural leave of absence system, enhancing operational continuity and instituting standardized, equitable disciplinary measures. • Innovated incentive schemes, including personalized staff loan options and an enriching annual retreat, elevating employee engagement by 30% and driving a notable uptick in productivity. • Transformed the onboarding experience, reducing the orientation period by 75%, thereby expediting workforce integration while introducing an educational assistance policy that fortified staff retention rates.

  • Human Resources Manager at School of the Nations & International Christian Kindergarten
    Apr 2015 - Jul 2018 · 3 yrs 4 mos

    • Spearheaded HR strategies at a newly opened primary school, executing a full suite of HR duties including policy formation, talent acquisition, benefits database management, and orchestrating comprehensive orientation and training programs. • Cultivated an inclusive, communicative workplace environment, acknowledged as the key influencer in achieving an exceptional staff retention rate of 89% in an industry characterized by high turnover. • Slashed employee grievances by 30% by initiating weekly collaborative sessions with team leaders, fostering a proactive approach to workforce engagement and issue resolution. • Instrumental in creating and instituting the school's first employee education program, which significantly reinforced employee loyalty and retention efforts. • Collaborated closely with the executive director to draft a comprehensive staff manual, outlining disciplinary standards, conduct codes, and benefits, and pioneered the school's inaugural formalized performance review process, achieving high staff buy-in.

  • Human Resources Officer at School of the Nations
    Jan 2005 - Mar 2015 · 10 yrs 3 mos

    • Recruitment and Selection - Coordinated and delivered induction and onboarding procedures, providing welcoming environment for new employees. • Creating, updating and validating employee data in HRIS. • Organizational Structure and Design - Produced and maintained organization charts and management information, guaranteeing accuracy. • Implementing organizational changes and communicate any adjustments to employees for smooth transitions. • HR Compliance - Ensured compliance with the recommendations of the Human Resource audit by updating the filing system. • Managed employee requests regarding Human Resource issues, rules and regulations. • Ensuring that all disciplinary cases are handled following the Kenya labor laws. • Performance Management and Training - Training employees on soft skills and Human Resource policies. • Coordinating employee training programs and activities. • Overseeing performance management processes, including goal setting, performance evaluations and feedback. • Payroll and Benefits Management - Preparing monthly payroll and submitting statutory deductions. • Enrolling and termination of employees to both pension and medical benefits. • Collecting data related to employee hours, bonuses, deductions and benefits. • Leave Management - Maintaining leave records to achieve coordinated leave administration process. • Ensuring all leave applications and leave balances comply with applicable laws and company policies. • Tracking and processing leave requests and ensuring proper documentation is in place.