Norcross, Georgia, United States
Experienced Technical Professional who works well with minimum supervision. Computer literate, with strong, electrical and mechanical skills. Customer oriented problem solver with an ability to adapt to new situations. A quick learner with a desire for continuous personal growth. A reliable, hard working, and dedicated team player who works well under pressure. Diverse technical experience includes: Assemble Troubleshooting. Diagnose and repair Warehouse Shipping, Receiving and Packaging Circuit Board Soldering Technical Support
Detecting malfunctions, hardware failures etc. and refurbishing the same. Checking the ink levels in the printer cartridges on a daily basis. Attending training activities on new software and equipment and implementing the same in the organization. Appropriately handling laser and color printers and other repair equipment. Ensuring that the maintenance and service activities do not hamper the daily working of the commercial facility. Checking whether the papers have been appropriately placed and fixed in the printers for printing. Repairing defects and replacing parts of the printers.
Invoicing. packing, picking and stocking for top companies such as, Green Choice Parts, Samsung, LG, Vizio, Panasonic, JVC, Sharp, Hitachi, Haier, Lexmark, HP Epson, Sony, Brother, Toshiba, Canon, and Philips.
Develop and foster relationships with customers / contractors / engineers Obtain complete and thorough knowledge of “ Mitsubishi “ equipment, operation and applications Help assist on all technical support issues, of all projects, as needed or required Continue developed relationships with customers and projects, and support both existing and future opportunities Train and assist customers / contractors / engineers – in application, design, and function of “ Mitsubishi “ equipment and technology Become, through training and experience, an industry leader in the field of “Variable Refrigerant Flow” technology Provide all technical support and assistance as needed
Provided outstanding commercial and residential installations, marketing and maintenance. Installation of digital cable, high speed internet and telephone devices such as SDU’s, CDU’s and MDU’s Installation of cable lines from outside pole and crawl spaces underneath homes. Installation of standard and wall fished cable outlets for individual rooms. Logged daily payment reports of customer accounts Inspected all technicians outside installations to make sure they were up to standard and good quality. Answered and responded to all incoming e-mails and fax’s. Controlling payroll and ordering needed equipment on a monthly bases.
Overseeing all shipping and receiving functions at location Packing product/material for shipment Processing material through UPS World ship or Fedex software Ensuring the appropriate insurance coverage is obtained for each shipment Ensuring that all necessary paperwork is obtained for shipment to clear customs in each country Maintaining monthly reporting metrics and data Interacting with in-house courier on a regular basis Utilizing proper escalation paths Lifting and carrying 50 lbs Also worked the production line by creating business card and laminating menus