Caroline Krijnen

CX & Logistics Specialist I E-commerce I Project Management I FMCG I Food Hero at Too Good To Go 💪

The Hague, South Holland, Netherlands

About

Experience

  • Too Good To Go (4 yrs 5 mos)
    • CX & Logistics Specialist
      May 2024 - Present · 2 yrs 2 mos

      -Reviewing and enhancing the user journey, communication touchpoints and experiences -Setting up and improving data driven feedback loops -Improving (internal) efficiency

    • Operational Specialist
      May 2023 - May 2024 · 1 yr 1 mo

      Managing several logistics and commercial processes

    • Customer & Partner Success Specialist
      Feb 2022 - Jun 2023 · 1 yr 5 mos

  • Singer Songwriter at Sweet Sweet Caroline
    Feb 2018 - Present · 8 yrs 5 mos

  • ANWB (Full-time · 1 yr 2 mos)
    • International Emergency Centre Employee
      Jun 2021 - Oct 2021 · 5 mos

      Providing first-hand information to, and helping clients that experience (health) emergencies abroad. Treating insurance claims and working with several insurance companies.

    • Bron- en contact onderzoeker & team-lead
      Sep 2020 - May 2021 · 9 mos

      Als bron-en contactonderzoeker assisteerde ik 25 GGD locaties, om de verspreiding van Covid-19 te voorkomen. Als team-lead assisteerde en coachte ik daarnaast een groep van contactonderzoekers.

  • Allround Horeca Medewerker at El Niño Beach Club
    Mar 2014 - Aug 2021 · 7 yrs 6 mos

    Tijdens de zomerseizoenen gewerkt Ontwikkelde vaardigheden: - Interpersonal skills - Dagelijks gebruik van Engels, Duits, Frans en Spaans - Customer experience - Probleemoplossende vaardigheden - Teamwork - Management en organisatie

  • Tour Guide The Hague at Free walking tours Amsterdam
    Nov 2018 - Dec 2019 · 1 yr 2 mos

    Guiding groups of international tourists through the center of The Hague, sharing history, stories and showing them all the must-sees.