Caroline Kamugu

Procurement Officer at Usercare Medical

Nairobi County, Kenya

About

Dedicated Procurement and Supply Chain Specialist with over 6 years of progressive experience in healthcare and retail supply chains. I have a proven track record in end-to-end procurement, supplier performance management, and contract compliance within regulated environments. At Usercare Medical Limited, I successfully led the procurement and supply of medical consumables to Kenyatta National Hospital (KNH) and partnered with major private hospitals across Kenya, gaining deep insights into hospital procurement systems and regulatory requirements. I leverage data-driven insights using Excel and Power BI to forecast demand, maintain optimal stock levels, and prevent supply disruptions. Known as a strong communicator and relationship-builder, I excel at fostering trust with suppliers and clients, negotiating cost savings without compromising quality, and resolving issues amicably to ensure smooth operations. I am passionate about delivering value-for-money procurement solutions while upholding ethical and organizational standards.

Experience

  • Procurement Officer at Usercare Medical Limited
    Jul 2023 - Present · 3 yrs

    Suppliers Sourcing: Identify potential suppliers and evaluate their capabilities and conduct negotiations with suppliers to secure favorable terms and conditions. Supplier Relationship Management: Build and maintain strong relationships with key suppliers and evaluate supplier performance and address any issues or concerns. Market Research: Stay informed about market trends and changes in the industry and monitor prices and quality of goods and services to ensure competitiveness. Policy Adherence: Ensure compliance with organizational policies, industry regulations, and legal requirements and develop and implement procurement policies and procedures. Contract Management: Draft, review, and manage contracts with suppliers and ensure that contracts are favorable and aligned with organizational goals. Supplier Appraisal and Database Management: Participate in the evaluation of supplier performance and assessing delivery timeliness, product quality, and adherence to contractual terms. Cost Management: Negotiate prices and terms to obtain the best possible deals and work to reduce procurement costs without compromising quality or service. Documentation and Record Keeping: Maintain accurate and up-to-date records of procurement activities and prepare reports and documentation for audits or internal reviews.

  • Inventory Specialist and Showroom Sales at Tile & Carpet Centre Ltd
    Jun 2019 - Jun 2023 · 4 yrs 1 mo

    Inventory Management: Maintaining accurate records of inventory levels, stock movement, and product availability, conducting regular stock counts to ensure accuracy and identify discrepancies and ordering new stock from suppliers to replenish inventory as needed. Stock receiving and Inspection: Receiving incoming shipments, verifying the accuracy of orders, and inspecting product quality,unpacking, labelling, and organizing items for display and storage. Inventory Organization: Organizing stock in the showroom or stockroom for efficient access and storage and implementing categorization and labelling systems to ease product retrieval. Inventory Tracking: Using inventory management software to monitor stock levels, sales data, and order history and generating reports to analyze inventory performance and trends. Stock Rotation: Implementing inventory rotation techniques (e.g., FIFO) to prevent product spoilage or obsolescence. Inventory Optimization: Analyzing sales data and customer trends to optimize inventory selection and levels for improved profitability. Customer Service and Sales: Greeting and assisting customers in a friendly and professional manner, providing information, answering questions, and offering recommendations and actively promoting products and services to boost sales and meet revenue targets.

  • Trade Finance Officer at Too Good Limited
    Jan 2019 - May 2019 · 5 mos

    Transaction Processing: Processing various trade finance transactions, including bid binds, performance bond and guarantees. Documentation: Ensuring all trade-related documentation is complete, accurate, and compliant with relevant required standards. Compliance: Ensuring that all trade finance transactions adhere to organizations standard operating procedures. Customer Support: Providing support to clients and internal teams in understanding trade finance processes and resolving any queries or issues related to trade finance transactions. Reconciliation: Ensuring that the bank's records and accounting systems accurately reflect the status of trade finance transactions, including payments, fees, and interest. Record Keeping: Maintaining organized and up-to-date records of trade finance transactions and related documents. Reporting: Preparing reports for management on trade finance activities, including risk exposure, compliance, and transaction volume.

  • Trade Finance Officer at MyCredit Limited
    Jul 2018 - Dec 2018 · 6 mos

    Transaction Processing: Processing various trade finance transactions, including bid binds, performance bond and guarantees. Document Review: Reviewing and verifying trade documents, to ensure accuracy and compliance. Risk Assessment: Evaluating the credit and operational risks associated with trade finance transactions, including assessing the creditworthiness of clients. Client Communication: Maintaining communication with clients, correspondent banks, and internal stakeholders to address any queries, discrepancies, or issues related to trade finance transactions. Financial Analysis: Conducting financial analysis of clients and their trade finance transactions to assess their creditworthiness and ability to meet financial obligations. Reporting: Preparing reports for management on trade finance activities, including risk exposure, compliance, and transaction volume.

  • Sales Assistant at Hue Experiential Marketing Agency
    May 2016 - May 2018 · 2 yrs 1 mo

    Conducting events to provide brand awareness of the various products. Collecting customer feedback. Conducting research on various trends from the competitors. Meeting the set sales targets. Providing customers with accurate brand knowledge. Preparation of daily and end of project reports.