Carolina Maldonado

Vice President - Business Control Manager at Bank of America

Fort Lauderdale, Florida, United States

About

Experienced risk management and business professional with a strong background in the financial industry. Demonstrated expertise in creating long-term value by identifying and capitalizing on new growth opportunities. Proficient in developing effective strategies, building relationships with prospective clients, and ensuring high-quality lead generation. Adept at guiding businesses through expansion and scaling, with a focus on regulatory compliance, operational excellence, and client satisfaction.

Experience

  • Business Control Manager at Bank of America
    Mar 2025 - Present · 1 yr 4 mos

  • Wells Fargo (Full-time · 8 yrs 9 mos)
    • Project Manager | Senior Business Relationship Support Specialist | AVP
      Jun 2019 - Present · 7 yrs 1 mo

      - Provide frontline support by monitoring controls related to Regulatory compliance operations, including Beneficial Ownership, Customer Identification Program, ECOA, REG O, REG W, and Volker Rule. - Ensure adherence to group-level policies and procedures. - Foster strategic partnerships with Relationship Managers, Financial Crimes, and Compliance teams to enhance front line processes such as transaction monitoring and verification strategies. - Manage multiple analytical projects focusing on fraud risk, BSA, AML, and KYC guidelines. - Deliver presentations and detailed reporting to Senior Management. - Serve as a liaison between LOB and Auditors/Examiners, maintaining positive working relationships.

    • Project Manager | Research & Remediation Analyst
      Oct 2017 - May 2019 · 1 yr 8 mos

      - Oversaw compliance with regulations and internal procedures in domestic and international markets. - Implemented fraud risk strategy and policy across various projects. - Guided and supported the implementation of risk mitigating processes across multiple LOBs. - Collaborated with cross-functional teams to achieve objectives. - Communicated ideas, metrics, and root cause analyses effectively to Senior Management.

  • CEO | Business Manager at Arow, Inc.
    May 2015 - May 2017 · 2 yrs 1 mo

    - Founded and managed a marketing company specializing in custom digital printing, leading a team of 10+ employees. - Developed business development strategies that grew the company's customer base, delivering exceptional service and results. - Oversaw lead generation efforts, implemented email campaigns, and collaborated with the sales team to convert leads into customers. - Managed the company's inventory, sourced new vendors, and ensured high product quality. - Conducted research on competitors, consumer behavior, market trends, and product developments to generate high-quality leads. - Compiled lists of potential leads and made cold calls to connect with prospective customers. - Attended networking events to establish professional relationships. Used a personalized approach to build connections with leads and clients.

  • CEO | Business Manager at Aiowina, Inc.
    Jun 2009 - Feb 2014 · 4 yrs 9 mos

    - Established and managed a clothing company, overseeing product sales and participation in trade events. - Managed a team of 5+ employees and multiple vendors and suppliers, ensuring smooth business operations. - Implemented business development strategies to grow sales and expand the company's market presence. - Developed new sales areas and improved sales through innovative methods. Collaborated with internal teams to align business objectives with market demands. - Successfully developed and maintained strong, long-term business relationships with key clients, leading to increased sales and business growth. - Led the successful implementation of new marketing initiatives, expanding the company's customer base and enhancing its competitive position.