Carolina Jesus Santos

Global Culture & Engagement Specialist | Diversity, Equity & Inclusion 💭

Asnières-sur-Seine, Île-de-France, France

About

Brazilian professional with Culture & Engagement experiences englobing health & wellbeing, employee engagement and Diversity, Equity & Inclusion - a passion. My background in Talent Development and Instructional Design supports my work with tools like Qlik Sense, SuccessFactors, CrossKnowledge LMS, Bealink, Illustrator, Camtasia, DaVinci Resolve, and advanced Excel. I design inclusive, impactful materials that drive engagement and change. English at C2 level, Spanish and French at C1 level. A complete bookworm, addicted to travelling and learning 📚 Contact: [email protected]

Experience

  • Alstom (4 yrs 8 mos)
    • Global Culture & Engagement Specialist
      Apr 2025 - Present · 1 yr 3 mos

      Responsibilities: Actively contribute to the Diversity, Equity & Inclusion (DEI), Health & Wellbeing (H&WB), and Employee Engagement communities Support global communication of DEI, H&WB, and Engagement initiatives Collaborate on initiatives across Alstom’s DEI pillars: Gender Balance, Disability Inclusion, LGBTQIA+ @ Work, Multiple Cultures, and Multigenerational Workforce Contribute to the enhancement and implementation of the performance management framework (My Performance) Activities: Maintain and curate SharePoint content for DEI, H&WB, and Engagement topics Support global communication campaigns across these areas Co-create and facilitate a global DEI workshop series Develop content, e-learnings, and tutorials to promote understanding of My Performance upgrades Achievements: Ensured consistent global messaging by updating DEI SharePoints Created communication assets, including LinkedIn posts, for DEI, H&WB, and Engagement Contributed to the update of Alstom’s DEI Policy Designed a DEI boardgame to support workshops and raise awareness of policy updates Co-led workshops on the upgraded performance framework Supported the creation and translation of e-learnings and tutorials for My Performance

    • Talent Development Specialist / Chargée des Ressources Humaines
      Nov 2023 - May 2025 · 1 yr 7 mos

      Responsibilities: - Animate and connect Talent teams across global regions - Promote visibility of global and local Talent Development initiatives - Drive deployment of global Talent Development programs - Actively contribute to Diversity, Equity & Inclusion (DEI) communities - Support global communication of DEI activities - Coordinate annual performance management campaigns (People Management Cycle – PMC) - Contribute to the enhancement and implementation of the performance management framework Key Activities: - Lead the global Talent Call to showcase initiatives, share updates, and exchange best practices - Ensure alignment between global and regional Talent Development programs - Facilitate deployment of programs such as the Alstom Leadership Program (ALP) and Talent Groups - Engage employees through impactful DEI communications - Animate the performance management community and support framework improvements Achievements: - Fostered global collaboration by animating Talent Development calls, breaking silos and amplifying regional best practices - Developed a global Talent Development program portfolio to clarify scope, audiences, and timelines - Created a digital networking dashboard for ALP participants across cohorts - Delivered digital support for the Talent Groups program fair hosted in a metaverse venue - Designed a DEI pictogram to unify and strengthen DEI messaging across the company - Authored a playbook for the “Mind the Glass” gender balance program, consolidating global best practices and KPI updates

    • HR Specialist / Instructional Designer
      Nov 2021 - Nov 2023 · 2 yrs 1 mo

      Responsibilities: - Creating interactive activities for e-learnings - Managing service providers Activities: - Understanding the needs of the internal clients and creating storyboards for e-learning - Creating audiovisual contents for e-learning - Validating and publishing the e-learning at the Learning Management System (LMS) - Macro-managing service providers - Testing and mastering the tools made available to the company by the department, focusing on troubleshooting - Supporting the management of digital content creation (mailers, videos, images) and of events on the department Results: - Creating digital contents during the COVID pandemic optimized the training digitalization process of the company - Creating contents also optimized the recent merging process of the company, simplifying the onboarding for the new employees - The creation of a digital dashboard allowed allocating resources/employees within the team and reducing work overload - The management of digital contents and events fostered the learning culture within the whole company.

  • SEGULA Technologies (São Paulo, São Paulo, Brazil)
    • Instructional Designer
      Aug 2019 - Nov 2021 · 2 yrs 4 mos

      (Contractor for Alstom Transport) Responsibilities: - Creating interactive activities for e-learnings - Managing service providers Activities: - Understanding the needs of the internal clients and creating storyboards for e-learning - Creating audiovisual contents for e-learning - Validating and publishing the e-learning at the Learning Management System (LMS) - Macro-managing service providers - Testing and mastering the tools made available to the company by the department, focusing on troubleshooting - Supporting the management of digital content creation (mailers, videos, images) and of events on the department Results: - Creating digital contents during the COVID pandemic optimized the training digitalization process of the company - Creating contents also optimized the recent merging process of the company, simplifying the onboarding for the new employees - The creation of a digital dashboard allowed allocating resources/employees within the team and reducing work overload - The management of digital contents and events fostered the learning culture within the whole company.

    • Translator
      Dec 2016 - Aug 2019 · 2 yrs 9 mos

      Responsibilities: - Translating and proofreading documents (Portuguese-English and English-Portuguese) - Interpreting trainings at shopfloor - Supporting Transference of Technology processes Activities: - Preparing and scheduling trainings for South-African employees - Translating documents and interpreting trainings - Managing the documents sent through sites during the Transference of Technology - Rebuilding trainings on e-learning format, in order to ensure the knowledge continuity - Rebuilding the EHS integration training as an e-learning Results: - The documents translation and the trainings interpretation were key for the Transfer of Technology (ToT) process - A very important expertise was gained while interpreting trainings, which later allowed the development of e-learnings about the shopfloor assemblies. These e-learnings were considered as part of the technological innovation of the project. - The digitalization of the EHS integration training has simplified the safety onboarding process for new employees and has reduced the quantity of trips needed by the EHS team.

  • Translator at Freelance
    Aug 2016 - Dec 2016 · 5 mos

    - Translation & proofreading for many areas (mechanics, railway, guidelines and work instructions, IT, psychology, E&C, literature, design, among others) trabalho, TI, psicologia, E&C, marketing, design, dentre outros) - Translations for Brazilian Portuguese-English-Spanish

  • Internal translator at All Tasks Traduções Técnicas
    Jun 2015 - Aug 2016 · 1 yr 3 mos

    Responsibilities: - Internal translation and proofreading - Quality control on clients' requirements Activities: - Post-delivery contact with clients - Problem-solving in cases of discrepancies on documents - Training freelance translators at CAT Tools usage - Co-management of the internal proofreading team Results: - Increase on the quality of the delivered documents - Improvement of the post-delivery contact process