Baton Rouge, Louisiana, United States
Dedicated employee with ten (10) years of experience in Service role. Detail-oriented with skills needed to make patrons feel welcomed. Capable of multi-tasking and available to work any shift. Organized Financial Aid Counselor with three (3) ears of experience in higher education settings. Accurate and thorough in fast-paced environment(s) to deliver high quality customer service. Hardworking counselor offering deep dedication to meeting student’s and/or parent’s needs. Empathetic and caring and quickly building rapport. Maintain confidentiality with sensitive matters. Highly motivated Financial Aid Counselor with three (3) years of experience educating in higher education settings. Considered valued asset in any setting and know for gently driving students to future success.
Financial aid application processing Expertise in financial aid Financial aid document posting Financial aid application review Federal Student Aid regulations Financial aid award advisement Student relationship development Reviewing financial paperwork Student recruiting Student involvement Student rapport building Student and parent relations Student feedback Student relations Encouraging students Positive student engagement
Manage student’s accounts throughout the year and meet with every matriculated student at the beginning of each semester in order to explain the financial aspect of the school and collect required documents. Provide each parent and student with their registration cost. Ensures that every student’s account has the correct information detailing tuition rate, SMART Assistance, late fees, graduation fees (seniors only), etc. Perform deposits for tuition aid, sport fees, fundraisers for the school, etc. File, maintain, and be accountable for the security of confidential files and confidential student information. Answer student questions regarding their personal account and refer them to other contacts when necessary. Finance: Work on a daily basis collecting money from parents/students, and on deposits. File, maintain, and be accountable for the security of confidential and personnel files Assist in the preparation of documentation for both the annual audit and health insurance renewal process. Perform human resource-related duties including, but not limited to, new hire preparations and health insurance/benefits documentation. Typing, correspondence, mailings, and data entry. Advanced experience with copying, faxing, scanning, and mailing using USPS, UPS, and FEDEX Other duties as required