Carol Ching

About

Are you looking to grow your business online? I am an industry Professional specializing in E-commerce Merchandising, Operations, Inventory Management, CMS, UX Design, and CRM. Experience in Shopify & Salesforce CC, as well as, Squarespace, Wix, WordPress, Kajabi, Teachable, Podia

Experience

• Owner - Shopify Expert, E-Commerce Consultant and Website Designer, Developer at Ca Ching Designs.
  Sep 2020 - Present · 5 yrs 10 mos

• Ecommerce Manager at Blume
  Oct 2024 - Jan 2026 · 1 yr 4 mos

• Ecommerce Manager at Henderson Brewing Company
  Jan 2023 - Feb 2024 · 1 yr 2 mos

• Senior Integration Manager at humm group
  Apr 2022 - Jan 2023 · 10 mos

• Skiis & Biikes (Permanent Full-time · 2 yrs 8 mos)
  • Ecommerce Manager
    Sep 2021 - Apr 2022 · 8 mos

  • Ecommerce Marketing & Site Merchandiser
    Sep 2019 - Sep 2021 · 2 yrs 1 mo

    Management and Maintenance of E-commerce Platform on Shopify. Customize UX through Analytics, User Research utilizing best practices and consulting on Front-End improvements. Creation and Implementation of Email Marketing via Klaviyo, Setting up user segments and smart autonomous email campaigns. Design various graphic elements distributed on the website and social media platforms. Updating Product sorting, Faceting, Hierarchy, Categorization, and Search results/ Key terms via Searchspring. Improving Front end code/ HTML layouts for PDPs, updating Theme codes via Shopify. General maintenance on Facebook pages, Marketplace, Instagram shop. Content creation through Blog posts, Google Business, Facebook Overseeing customer reviews, user feedback, surveys, powerreview requests.