Raleigh-Durham-Chapel Hill Area
As a former commissioned officer in the United States Air Force, Veteran Service Organization Regional Manager, Human Resources Professional. and Small Business owner, I am equipped with a deep understanding of operational excellence and strategic leadership. I am passionate about fostering a culture of innovation, collaboration, and continuous improvement, that will change the lives of veterans and their families for the better. The Veteran community has many needs the general population does not. The hurdles they faced during military are daunting. Many organizations have risen to meet these challenges. Local and state resources, federal programs, and independent initiatives by private corporations and non-profits have created an environment that is resource rich and education poor. This leaves opportunities wasted and Veterans struggling. VETS2INDUSTRY is dedicated to vetting available resources and connecting Veterans with the programs that will change their lives for the better. We have curated a vast list of over 1,000 nationwide resources and are poised to start developing local resource directories, one city at a time. We are also working on training staff on how to navigate our resource library and provide direct assistance by connecting Veterans to everything from education, to employment, to health care. Here at VETS2INDUSTRY, we aim to reduce homelessness, assist with employment and entrepreneurship, stop suicides, and increase Quality of Life in the Veteran community. Join in us in making an impact at www.vets2industry.org!
Results-oriented Chief Operating Officer skilled in driving strategic initiatives to support veterans and military families. Proven track record in operational excellence, program development, stakeholder engagement, and team leadership. Adept at leveraging data-driven insights to optimize performance and expand organizational impact. Committed to enhancing veteran transitions and advocating for impactful change.
Managed the growth of the HHUSA brand and relationships throughout the Mid-Atlantic area to include all or portions of NC, DE, VA, PA, MD, DC, and NJ. • Supervised the professional development, performance, and day-to-day operational management objectives for 10 Transition Specialists; facilitated new hire training, and provided coaching and mentorship for new employees • Managed office budget of $60K via QuickBooks with zero discrepancies; conducted annual performance reviews, coordinated time-off requests, monitored performance metrics via salesforce dashboards, and enforced policies • Collaborated with the implementation of the company’s first Employee Resources Group; encouraged diversity, equity, and inclusion initiatives in, attended weekly strategy meeting sessions, and created monthly postings and events • Assisted 500+ with professional resume revisions, LinkedIn coaching, college, and career development guidance • Facilitated webinars and events with CISCO, SAAS, and local colleges and universities to speak on career search
Provided Human Resources consultation and training on retirement, benefits, training, compliance, and leadership development. • Facilitated training insight for the Leadership Greensboro Program designed for emerging community leaders • Developed and facilitated classroom, webinar, and e-learning onboarding training and job aids; instructed 20 companies on performance enhancement, diversity, and equity initiatives; served as a subject matter expert for leaders nationwide • Built skills and competencies around diversity, equity, and inclusion; developed and facilitate equity audit requests
Provided training and customer support for USA Performance automated performance management system. Facilitated classroom and virtual training and managed the training event evaluation and assessment process. Provided project management for multiple USA Performance account holders by leading weekly meetings and guiding implementation. Collaborated in developing courses using eLearning platforms. Updated job descriptions and classification updates. • Created and administered an Employee Engagement Training for supervisors, managers, and senior leaders. • Selected to serve on the Office of Personnel Management Training Counsel as a representative for remote workers. • Created and facilitated training for the Department of Defense Performance Management Appraisal Program (DPMAP).
Facilitated offsite functions, editorial training, and volunteer events. Prepared budget for each program/event. Recruited and coordinated contractors to ensure jobs were disseminated effectively. Provided virtual training and briefings to contractors as needed and ensured credentials were accurate. Provided compliance reports, and policy documents. • Nominated to participate in the Leadership Greensboro Program designed for emerging community leaders. • Selected by non-profit community organization, Great Expectations, to implement new web magazine. • Requested by name to serve as board member of Reading Connections, a community reading tutor program, 2012-2013.