Carmen M Hilbert

Workforce Development Leader I Business Engagement I Community & Strategic Partnerships

Miami-Fort Lauderdale Area

About

Driven and dedicated professional in the area of workforce development and talent acquisition. Recipient of the Florida Economic Development Council's Young Professional of the Year award. Skilled in Sector Partnerships, Career Pathways, Economic Development, Talent Solutions and Nonprofit Organizations. A graduate of the University of Central Florida with a Bachelor's Degree in Business Administration with an emphasis in Marketing, and a Master's Degree in Communications. I am striving not only to make change within the industry but more importantly to make a lasting impact on the lives of those in the talent pipeline today and tomorrow.

Experience

  • Program Officer at CWI Works
    Sep 2023 - Present · 2 yrs 10 mos

    Manage Center’s network of assigned Senior Community Service Employment Program (SCSEP) subgrantees and/or other applicable programs. Ensure achievement of all performance goals within budget; provide oversight of all subgrants; monitor and train SCSEP subgrantee staff. Analyze performance of individual subgrantees and collective subgrantee performance within a state, prepare plans, and provide appropriate technical assistance, guidance and support to subgrantees as appropriate. Monitor and ensure that all subgrantees comply with all federal laws and regulations, the Center Sponsor Agreement(s) , DOL and the Center’s policies and procedures. Assist in the development and interpretation of sound program policy. Provide impactful technical assistance for performance measures and subgrantee operations while working collaboratively with other Center staff to ensure subgrantees, on behalf of the Center, implement high quality performing programs. Maintain effective working relationships with state offices, where appropriate, and effectively address state responsibilities in order to ensure state SCSEP offices have a positive view of SCSEP national grantees including the Center. Assist with the planning, development and facilitation of the Center’s conferences and other training and/or orientation of subgrantee program staff. Identify and help recruit prospective subgrantees to sponsor Center programs. Assist with annual data validation, annual compliance reviews, and other reports. Assist with the marketing and communication of the Center, SCSEP and other programs. Provide on-site, web-based and virtual technical assistance to ensure programmatic implementation consistent with the Center and federal regulations. Establish and maintain new programs and initiatives with subgrantees; assist in the development of new programs with separate funding sources.

  • CareerSource Florida (10 yrs 8 mos)
    • Director, Business & Workforce Strategies
      Aug 2018 - Sep 2023 · 5 yrs 2 mos

      Assist with the coordination of CareerSource Florida's two statewide training grant programs and the training grants team. Develop and coordinate the application and financial viability review, grant award and contract management processes and procedures in the most expeditious manner possible. Utilize technology to facilitate the data collection, conduct training seminars/workshops, and analysis and management of the programs Develop and strengthen all economic development partnerships to better link collaborative partners with Florida’s workforce system. Conducts research and provides information, analysis, and performance reports in support of program or policy recommendations to CSF leadership, the CSF Board, and Legislative committees. Represents the organization’s programs and services to customers and in managing them through the decision-making process. Provides direction and input into the strategic planning and policy development process based on feedback from customers. Establishes and maintains effective working relationships with customers, government officials, CSF network partners, workforce-related organizations, economic development organizations and businesses across the state. Advocates and communicates internally and externally on behalf of the programs; provides expertise and program-specific information in supporting media and public relations efforts to help establish a total talent solution for businesses. Assisting the Information Technology and Aviation/Aerospace industries attract talent through workforce development programs, including apprenticeships

    • Director, Business and Workforce Development
      Jan 2016 - Sep 2023 · 7 yrs 9 mos

      Develop and coordinate the application and financial viability review, grant award and contract management processes and procedures in the most expeditious manner possible. Utilize technology to facilitate the data collection, conduct training seminars/workshops, and analysis and management of the programs Evaluate budgets and assist in negotiating contracts to leverage training funds with other state, federal and private funds. Develop and strengthen all economic development partnerships to better link collaborative partners with Florida’s workforce system. Conducts research and provides information, analysis, and performance reports in support of program or policy recommendations to CSF leadership, the CSF Board, and Legislative committees. Analyzes program statistics to determine effectiveness of business development plans and operational outcomes. Represents the organization’s programs and services to customers and in managing them through the decision-making process. Provides direction and input into the strategic planning and policy development process based on feedback from customers. Establishes and maintains effective working relationships with customers, government officials, CSF network partners, workforce-related organizations, economic development organizations and businesses across the state. Advocates and communicates internally and externally on behalf of the programs; provides expertise and program-specific information in supporting media and public relations efforts to help establish a total talent solution for businesses. Helped developed statewide instance and promote adoption of Salesforce platform.

    • Manager, Business and Workforce Development
      Feb 2013 - Jan 2016 · 3 yrs

      Served as primary IWT liaison with training providers, employers, governmental entities, economic development practitioners, the Florida Economic Development Council, the Florida Chamber of Commerce and other applicable business associations and groups. Developed and coordinate the application and financial viability review, grant award and contract management processes and procedures in the most expeditious manner possible. Utilized technology to facilitate data collection, conduct training seminars/workshops, and analysis and management of the programs Evaluated budgets and assisted in negotiating contracts to leverage IWT training funds with other state, federal and private funds. Developed and strengthened economic development partnerships to better link collaborative partners with Florida’s workforce system. Conducted research and provided information, analysis, and performance reports in support of program or policy recommendations to CSF leadership, CSF Board, and Legislative committees. Maintained a “pipeline” of prospective grant applications, probability of engagement and forecasted amounts to drive planning and business development efforts. Analyzed program statistics to determine effectiveness of business development plans and operational outcomes. Represented the organization’s programs and services to customers and in managing them through the decision-making process. Provided direction and input into the strategic planning and policy development process based on feedback from customers. Established and maintained effective working relationships with customers, government officials, CSF network partners, workforce-related organizations, economic development organizations and businesses across the state. Advocated and communicated internally and externally on behalf of the programs; provides expertise and program-specific information in supporting media and public relations efforts. Helped developed statewide instance of Salesforce.

  • Government Operations Consultant II at Florida Department of Economic Opportunity
    Sep 2008 - Jan 2013 · 4 yrs 5 mos

    Provided direction, guidance and technical assistance for Workforce programs (Workforce Investment Act, Displaced Homemaker Program, Employ Florida Banner Centers, Trade Adjustment Assistance, Workforce Florida, Inc. special projects. Assisted in the development of monitoring tools and training materials, and providing the training as needed. Reviewed policies, procedures, guidelines, state and local plans, and evaluated the impact on operations to identify potential problems to recommend appropriate corrective actions. Created, reviewed and analyzed documents to prepare for quality assurance programmatic reviews. Participated in quality assurance reviews acting in a team leader capacity as assigned. Applied applicable rules, regulations, and policies to the Workforce Services Programs. Evaluated and analyzed data to determine the effectiveness of the regional workforce boards as it relates to workforce services programs. Prepared reports, and followed up on concerns from workforce programs, participants and regional workforce board staff. Assisted in preparing presentations for management. Participated in data validation reviews. Participated in the development of Performance Improvement Plans as assigned.

  • Executive/Marketing Assistant at Shuffield, Lowman & Wilson, P.A.
    2007 - 2008 · 1 yr

  • Claims Representative at State of Florida
    Aug 2005 - May 2006 · 10 mos